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Шаблон опроса о мероприятии

В опрос QuestionPro для оценки планирования мероприятия включены вопросы о продаже мероприятия, о подготовке к мероприятию, о самом мероприятии и взаимодействии после него. Благодаря этому шаблону анкеты вы узнаете об уровне удовлетворенности клиентов на разных этапах мероприятия (продажа мероприятия, подготовка и работа после мероприятия), о вероятности того, что посетители порекомендуют вашу организацию друзьям и коллегам, о предпочтениях в отношении отеля для будущих мероприятий и о других подобных аспектах.


Russian (Русский) translation missing for : Thank you for allowing us to host your recent event. Would you please take a moment to evaluate our performance?

Please skip any questions that do not apply to your event.

We look forward to serving you again.

Russian (Русский) translation missing for : I - Sales phase

These questions pertain to the sales phase of the event.
Russian (Русский) translation missing for : How satisfied were you with the overall performance during the sales phase?
Russian (Русский) translation missing for : How easy was it to register for the event?
Russian (Русский) translation missing for : Do you have any other comments regarding the sales phase?
Russian (Русский) translation missing for : II - Pre-Event Phase




These questions pertain to the Pre-Event Phase of your event; The period immediately after the contract was signed. This includes all planning, discussions, and preparations leading up to the actual event.

[HOTEL] associates:
Russian (Русский) translation missing for : Agree
Russian (Русский) translation missing for : Somewhat agree
Russian (Русский) translation missing for : Neutral
Russian (Русский) translation missing for : Somewhat disagree
Russian (Русский) translation missing for : Disagree
Russian (Русский) translation missing for : N/A
Russian (Русский) translation missing for : contacted you at the appropriate time for your event planning.
Russian (Русский) translation missing for : understood your problems and offered creative solutions.
Russian (Русский) translation missing for : were flexible enough no matter how often plans changed.
Russian (Русский) translation missing for : offered choices which could be accommodated within your budget.
Russian (Русский) translation missing for : I had a great pre-event/tasting meeting experience.
Russian (Русский) translation missing for : Before the event, how much of the required information did you get?
Russian (Русский) translation missing for : How satisfied were you with our overall planning of your event?
Russian (Русский) translation missing for : Other comments regarding the Pre-Event Phase?
Russian (Русский) translation missing for : III - Event Phase





These questions pertain to the Event itself; everything from start to finish of the event.





[HOTEL] Associates:
Russian (Русский) translation missing for : Agree
Russian (Русский) translation missing for : Somewhat agree
Russian (Русский) translation missing for : Neutral
Russian (Русский) translation missing for : Somewhat disagree
Russian (Русский) translation missing for : Disagree
Russian (Русский) translation missing for : N/A
Russian (Русский) translation missing for : were friendly and efficient.
Russian (Русский) translation missing for : demonstrated a consistently high level of service.
Russian (Русский) translation missing for : delivered services on time and as promised.
Russian (Русский) translation missing for : Please rate:


Russian (Русский) translation missing for : Excellent
Russian (Русский) translation missing for : Good
Russian (Русский) translation missing for : Average
Russian (Русский) translation missing for : Below average
Russian (Русский) translation missing for : Poor
Russian (Русский) translation missing for : N/A
Russian (Русский) translation missing for : Cleanliness/condition of meeting space
Russian (Русский) translation missing for : Comfortable meeting environment (lighting, temperature, noise, etc.)
Russian (Русский) translation missing for : Overall presentation/quality of food and beverages
Russian (Русский) translation missing for : Taste and appeal of food
Russian (Русский) translation missing for : What do you think about the event length?
Russian (Русский) translation missing for : How satisfied were you with our overall performance during the Event Phase?
Russian (Русский) translation missing for : Do you have other comments regarding the Event Phase?
Russian (Русский) translation missing for :
IV - Post Event Phase




These questions pertain to the post-event phase: This includes hotel follow-up and billing.
Russian (Русский) translation missing for : Considering your overall experience, how would you rate the hotel?0 Very Unlikely to 10 Very Likely
Very Unlikely
Very Likely
Russian (Русский) translation missing for : Please share your feedback regarding hotel associates and processes.
Russian (Русский) translation missing for : Agree
Russian (Русский) translation missing for : Somewhat agree
Russian (Русский) translation missing for : Neutral
Russian (Русский) translation missing for : Somewhat disagree
Russian (Русский) translation missing for : Disagree
Russian (Русский) translation missing for : N/A
Russian (Русский) translation missing for : Hotel associates communicated interest in your business.
Russian (Русский) translation missing for : The billing process was accurate.
Russian (Русский) translation missing for : The overall process was timely.
Russian (Русский) translation missing for : The overall process was understandable.
Russian (Русский) translation missing for : Other comments regarding the Post-Event Phase?
Russian (Русский) translation missing for : If you were planning another event in this area, how likely are you to use [HOTEL] services again?
Russian (Русский) translation missing for : Throughout the entire event experience, did you encounter any problems?
Russian (Русский) translation missing for : If yes, please describe the problem.
Russian (Русский) translation missing for : If yes, which of the following statements best describes your feelings about the action taken by the hotel to resolve your problem(s):
Russian (Русский) translation missing for : Are there [HOTEL] associates you would like to recognize for outstanding service?
Russian (Русский) translation missing for : Based only on your personal preference, if all of the following hotel chains were located in the area where you were planning your next event, which one hotel chain would be your FIRST choice for the event?
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