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Research and insights

What's new in the QuestionPro Research Suitee

What's new in the QuestionPro Research Suite

Cracking the Consumer empathy code

The Future of Market Research Exploring Generative AI Capabilities

Cracking the Consumer empathy code

Cracking the Consumer Empathy Code with Communities

Best practices

Multilingual Surveys

Explore the power of Multilingual Surveys

democratizing research

Democratizing research with Insights Hub

office hours question pro

Office hours with Kartik and Crystal

CX

CX-trends-2025

Data, bots & the human touch: Mastering CX in 2025

CX-reputation

Build online trust and boost your VoC program with CX Reputation

ratings vs loyalty

Ratings vs Engagement: Building Real Loyalty




CX Behind the Scenes

cxbs-s3-ep2

Reframing Customer Experience: The New Reality for CX Leaders | Season 3 | Episode 3 | CX Behind the Scenes

cxbs-s3-ep2

Customer journey mapping mastery: Drive customer-centric change with the DARMA™ method | Season 3 | Episode 2 | CX Behind the Scenes

cxbs-s3-ep1

Fearless Feedback: Building Psychological Safety to Elevate Customer Experience | Season 3 | Episode 1 | CX Behind the Scenes

Employee experience

hybrid workforce

The Next Wave of People Analytics: Integrating Employee Surveys with AI for Deeper Insights

hybrid workforce

How to use the latest employee market insights to inform your continuous listening strategy

hybrid workforce

How employee listening can improve your DEI strategy

Webinars from 2018

CX Analytics

CX Analytics for the C-suite Predictive Analytics

Engage your Organization Effectively

How To Engage The Organization Effectively?

effective NPS program

The importance of understanding how to plan and run an effective NPS program

Webinars from 2017

webinar cultures

In the second, of our three-part webinar series, we concentrated on culture management and metrics using the workplace genome and its 8 key attributes and how to align culture to drive organizational success.

CX professionals

CX professionals list organization engagement as a top challenge in realizing business results from their programs. In this webinar we discussed about how organizations need to be customer-centric not on by using the Net Promoter Score but also by implementing the CX program, that engages their entire organization.

workplace cultures one

In the first, of our three-part webinar series, we focused on why organizational culture analytics is important, aligning workplace culture with employee success and how to map culture using 8 key attributes like innovation, transparency technology and growth.

Webinars from 2016

communities taking over

Stay competitive with one of the newest research methodologies—Online Communities. Learn in this webinar factors that contribute to this method's success and the future of Online Communities.

millenial workspace

In today's day and age, millenials are taking over the workforce. Find out how to build, keep, and maximize engagement from millenials in the workplace.

survey brainstorming

The better the survey design, the better the data your survey will yield. In this webinar, learn how to gain deeper insights by using two simple brainstorming tactics.

Webinars from 2015

product webinar

In this webinar, our experts share how to adopt a customer-centric culture and involve customers in your product development process to build amazing products.

engage your community members

Learn how to engage community members, how to collect relevant insights from the holiday campaigns and utilize the insights to keep engagement after the holiday season.

customer experience value

Learn how to engage enthusiastic customers in order to turn them into a powerful marketing force and capture the value that stems from customer satisfaction.