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How often do you use our products and services?

Daily

Weekly

Bi-weekly

Monthly

Please rate our products or services for the following parameters:

How was your experience in the following areas of our customer service:

	Very satisfactory	Somewhat satisfactory	Neutral	Somewhat unsatisfactory	Very unsatisfactory
Pre-purchase support	Very satisfactory	Somewhat satisfactory	Neutral	Somewhat unsatisfactory	Very unsatisfactory

Post-purchase support	Very satisfactory	Somewhat satisfactory	Neutral	Somewhat unsatisfactory	Very unsatisfactory

Issue resolution speed	Very satisfactory	Somewhat satisfactory	Neutral	Somewhat unsatisfactory	Very unsatisfactory

Subject matter expertise of support executive	Very satisfactory	Somewhat satisfactory	Neutral	Somewhat unsatisfactory	Very unsatisfactory

Politeness of the support executive	Very satisfactory	Somewhat satisfactory	Neutral	Somewhat unsatisfactory	Very unsatisfactory

Post-resolution followup procedure	Very satisfactory	Somewhat satisfactory	Neutral	Somewhat unsatisfactory	Very unsatisfactory

How well did our products meet your expectations?

Extremely well

Somewhat well

Not so well

Not at all well

Can't say

Considering your complete experience with our company, how likely would you be to recommend us to a friend or colleague?

Very Unlikely

Very Likely

Do you have any other comments for us?

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