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Hello I am a third year Computer Science student at Lancaster University. As part of my dissertation I am studying the Electronic Prescription Service, which is part of the NHS National Programme for IT and the new pharmacist contract. Enclosed in this envelope are two questionnaires, one aimed towards a pharmacist and one towards a dispenser. I would be very grateful if you or staff within the pharmacy could take the time to fill out the questionnaires. Each questionnaire should take approximately five minutes. You will find a self-addressed, pre-payed envelope enclosed to return the questionnaires. ALL QUESTIONS ARE OPTIONAL AND EVERY QUESTIONNAIRE IS CONFIDENTIAL. If you have questions at any time about the survey or the procedures, you may contact Emily at [email protected] Thank you for your time to help with my research. To take part in this survey please press the Continue button below. I am a: Name: Job Description Company Name What type of pharmacy/pharmacies do you work for? I am a: What is the name of your local PCT? Have you applied for your smart card? Why not? Have you received your smart card? How often have you used your smart card? Have you had any problems with your smart card? Please describe the problem/s Will other people in the pharmacy be using your smart card (e.g. dispensers)? How many? Are you happy for others to use your smartcard? Why not? Comments about this section 14. Is the pharmacy ETP compliant? Will the pharmacy become ETP compliant in the near future? Why not? Has EPS software and hardware been installed in the pharmacy? Have you used the EPS system? Have and GP surgeries in the area implemented ETP and are printing presciptions with barcodes? How many? Comments about this section Have you had any training on ETP or EPS? Was the training adequate? Why not? Was training offered? Has or will the pharmacy have to change its dispensing software to implement the EPS system? Have you had any training on this new dispensing system? Was the training adequate? Why not? Was training offered? Comments about this section 30. Comments 31. Comments 32. Comments 33. Comments 34. Comments 35. Comments 36. Comments 37. Comments What effect do you think EPS will have on the future of prescription services Name: Job Description Company Name What type of pharmacy/pharmacies do you work for? I am a: What is the name of your local PCT? Have you ever used a smart card? Have you had any problems with your smart card? Please describe the problem/s Comments about this section 7. Is the pharmacy ETP compliant? Will the pharmacy become ETP compliant in the near future? Why not? Has EPS software and hardware been installed in the pharmacy? Have you used the EPS system? Have and GP surgeries in the area implemented ETP and are printing presciptions with barcodes? How many? Comments about this section Have you had any training on ETP or EPS? Was the training adequate? Why not? Was training offered? Has or will the pharmacy have to change its dispensing software to implement the EPS system? Have you had any training on this new dispensing system? Was the training adequate? Why not? Was training offered? Comments about this section 23. Comments 24. Comments 25. Comments 26. Comments 27. Comments 28. Comments 29. Comments 30. Comments What effect do you think EPS will have on the future of prescription services |