What type of property do you own or are you looking for?
How much did you pay or plan to pay for your home?
Where did you purchase or where do you want to purchase your home? (If your city is not listed, please select a city that is your neighbor)
If you are a homeowner or plan to buy a property, what is your preferred purchasing method?
On a scale of 1 to 5 (1 = least important; 5 = most important), rank the following sources of information by importance in the home buying process?
1
2
3
4
5
Referral (family, friends, co-workers, etc.)
Internet (real estate websites, web search, etc.)
Printed media (books, magazines, etc.)
Real estate brokerage/agent
On a scale of 1 to 5 (1 = least relevant; 5 = most relevant), rank the reasons by importance why would you use a real estate agent in your home buying process?
1
2
3
4
5
To get familiar with the process
To get expertise of a professional
To obtain local market experience
to get access to a well known firm
Are you aware of First Team Real estate?
Are you aware of First Teams' website (www.firstteam.com)?
If you are aware of it, how did you find out about First Team's website?
If you are aware of it, did you actively use First Team's website?
If you used First Team's website, what was the purpose of usage? Check all that apply.
If you did not actively use First Team's website, what was the reason for not using it? Check all that apply.
How would you rate the overall experience with First Team's website?
On a scale of 1 to 5 (1 being not useful; 5 being most useful), rank the following features of First Team's website.
1
2
3
4
5
Information on the process of buying a home
Information specific to First Time Buyers
Search criteria (sq ft, rooms, community)
Ease of use
Property pictures (Quantity, Quality, Resolution)
Property details
Neighborhood information (Schools, Parks etc.)
Maps
Satellite imagery
Virtual tours
1
2
3
4
5
Relocation services
Ability to find an agent
Sneak preview
Borrowing power / Interest rates / Loan Approval info
Financial and Mortgage Calculators
FAQ’s
Overall website experience
What other websites have you used (Select all that apply)?
For each statement below, indicate whether you agree or disagree with it – and how strongly. Even if you are not familiar with online real estate services, please give your overall impressions from things you know or have heard from others.
In general, you would not consider using the online services because …
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
I can get around using my own methods
I need to talk to a specialist
The online process is too laborious
The online information does not contain current listings
There is not enough information online
I want an agent to walk me through the entire home buying process
Agents may call you to solicit when you leave your contact information
If you could design your ideal online source for buying a home, what would it include? Please rank the following options from 1-5 (1 = least important; 5 = most important)
1
2
3
4
5
Information on the process of buying a home
Information specific to First Time Buyers
Search criteria (sq ft, rooms, community)
Ease of use
Property Pictures (Quantity, Quality, Resolution)
Property details
Neighborhood information (Schools, Parks etc.)
Maps
Satellite Imagery
Virtual Tours
1
2
3
4
5
Relocation services
Find an agent
Sneak preview
Borrowing power / Interest rates / Loan Approval info
Financial and Mortgage Calculators
FAQ’s
Overall website experience
If you are offered the following options, which of the following do you prefer (Choose one)?
Do you have any other suggestions that the ideal website should have?
What is your approximate household annual income?
How old are you?
Ethnicity – Do you consider yourself?
Marital Status – Are you…?
Education – What is the highest year in school that you have completed so far…?
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