Survey Templates Surveys Container Security Devices

Container Security Devices

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Hello:

You are invited to participate in my survey on supply chain security evaluating the use of electronic container security devices. In this survey, approximately 50 companies will be asked to complete a questionnaire about the use and benefits of electronic container security devices in improving security, visibility and efficiency within the global supply chain.

Your participation in this study is completely voluntary which will take approximately 15 minutes to complete.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Debbie Stanley at 01394 303110 or by email at [email protected]

Thank you for your time and support. Please start with the survey now by clicking on the Continue button below.

1. What is the nature of your business?

Shipping Line

Logistics Operator

Importer

Other (please provide details)

2. Approximately how many containers are imported/transported into the UK by your company on a monthly basis?

Under 50

50-249

250-500

500-1000

Over 1000

3. In relation to containerised freight, which of the following security devices have you trialled on the actual shipping container? (please select all that are applicable)

Electronic seal

RFID active tag

RFID passive tag

GPS tracking device

None

Other(please provide details)

4. In relation to containerised freight, which of the following security devices have you trialled on the internal cargo? (please select all that are applicable)

RFID active tag

RFID passive tag

GPS tracking device

None

Other(please provide details)

5. In relation to containerised freight, which of the following security devices do you currently utilise on the actual shipping container? (Please select all applicable)

Standard bolt seal

Electronic seal

RFID active tag

RFID passive tag

GPS tracking device

None

Other(please provide details)

6. In relation to containerised freight, which of the following security devices do you currently utilise on the internal cargo? (Please select all applicable)

RFID active tag

RFID passive tag

GPS tracking device

None

Other(please provide details)

7. What drivers do you consider essential for implementing the use of Electronic Seals/RFID/GPS devices on sea going containers?

Political drivers

Commercial drivers

8. If you currently utilise Electronic Seals/RFID/GPS devices please go to question 10.

If you do not currently utilise RFID/GPS devices what political drivers would change this?

EU legislation

National legislation

Participation in approved scheme government scheme

Other

9. If you currently utilise Electronic Seals/RFID/GPS devices please go to question 10.

If you do not currently utilise Electronic Seals/RFID/GPS devices what commercial drivers would provide an incentive?

Reduced cost of devices

Request of customer

Creation of free supporting national infrastructure

Reduced insurance premiums

Reduced transportation and handling costs

Enhanced tracking capability

10. If you currently utilise more than one type of security device, is the device applied according to the following criteria?(Please select all applicable):

Requirement of approved scheme

Value of goods

Pilferability of cargo

Region or country of origin

Number of transhipment points

Customers request

Other(please provide details)

11. Please rank in order, the most important criteria in selecting a security device from the following list.( Where 1 is most important and 10 is least important)

1 Cost

2 Reliability

3 Legislation

4 Participation in approved scheme ie CTPAT,AEO

5 Customer request

6 Result of previous trial

7 Advertising

8 Reduction in insurance premiums

9 Enhanced tracking capability

10 Other

12. Has the use of the selected device/s directly or indirectly lead to any of the following?

	Yes	No	Don't Know
Reduced in transit pilfering	Yes	No	Don't Know

Reduced cargo tampering	Yes	No	Don't Know

Reduced counterfeiting	Yes	No	Don't Know

Reduced stock shortages	Yes	No	Don't Know

Reduced damages	Yes	No	Don't Know

Reduced general fraud	Yes	No	Don't Know

Improvements in asset tracking	Yes	No	Don't Know

Cost savings attributable to improved inventory management	Yes	No	Don't Know

13. Can you quantify the following improvements as a result directly or indirectly of implementing the selected device/s?

	Poor	Below Average	Good	Excellent
Reduced in transit pilfering	Poor	Below Average	Good	Excellent

Reduced cargo tampering	Poor	Below Average	Good	Excellent

Reduced counterfeiting	Poor	Below Average	Good	Excellent

Reduced stock shortages	Poor	Below Average	Good	Excellent

Reduced damages	Poor	Below Average	Good	Excellent

Reduced general fraud	Poor	Below Average	Good	Excellent

Improvements in asset tracking	Poor	Below Average	Good	Excellent

Cost savings attributable to inventory management improvements	Poor	Below Average	Good	Excellent

14. Has additional data been available as a result of implementing the device/s?

Yes

15. Has any additional data available from the selected device/s been incorporated into supply chain management or in house company systems?

Yes

16. If so, has the use of this data lead directly or indirectly to any of the following benefits?

	Yes	No	NA
Provides automated updates on cargo location	Yes	No	NA

Provides automated updates on cargo breeches	Yes	No	NA

Provides automated updates on cargo status changes i.e. temperature fluctuations	Yes	No	NA

Provides automated updates on cargo intrusion	Yes	No	NA

17. How satisfied are you with the impact of the use of the seleced device in regards to the following?

	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied
Reduced handling of cargo	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

Increase in automated handling	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

Reduced transport deviation	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

Improved transport predictability	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

Reduced stages in supply chain	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

Improved accuracy in booking on onward transport	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

Improved efficiency in supply chain transportation	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

Improved “Just In Time” deliveries	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

Reduced Cargo examinations	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

Reduced time delay caused by inspections	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied
Improved predictability of cargo examinations	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

Reduced customs clearance times	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

Cost savings as a result of improved supply chain efficiency	Very Dissatisfied	Not Satisfied	Satisfied	Very Satisfied

18. Has the use of the selected Device/s lead to any of following improvements?

	Yes	No	NA
Improved access to supply chain data?	Yes	No	NA

Improved timeliness of supply chain data?	Yes	No	NA

Improved asset tracking and management?	Yes	No	NA

Improved communication of supply chain data to business partners?	Yes	No	NA

Reduced inaccurate information?	Yes	No	NA

Cost savings attributable to enhanced supply chain visibility?	Yes	No	NA

19. Has the use of the selected device/s lead to any of the following improvements?

	Yes	No	NA
Reduced time in identifying supply chain problems?	Yes	No	NA

Reduced time in reacting to supply chain problems?	Yes	No	NA

Improved ability to pin point where a problem has occurred?	Yes	No	NA

Improved ability to take action once a problem has occurred?	Yes	No	NA

Improved ability to alleviate/eliminate future re-occurrences of the same problem?	Yes	No	NA

Cost savings due to improvements in supply chain resilience?	Yes	No	NA

20. If you currently utilise Electronic Seals/RFID/GPS devices please go to question 21.

If you do not currently utilise Electronic Seals/RFID/GPS devices would you anticipate the following improvements from the introduction of such a device?

	Yes	No	Maybe
Expected reduced time in identifying supply chain problems?	Yes	No	Maybe

Expected reduced time in reacting to supply chain problems?	Yes	No	Maybe

Expected improved ability to pin point where a problem has occurred?	Yes	No	Maybe

Expected improved ability to take action once a problem has occurred?	Yes	No	Maybe

Expected improved ability to alleviate/eliminate future re-occurrences of the same problem?	Yes	No	Maybe

Expected cost savings due to improvements in supply chain resilience?	Yes	No	Maybe

21. If you do not currently utilise Electronic Seals/RFID/GPS devices please go to question 22.

If you currently utilise Electronic Seals/RFID/GPS devices has the implementation of the selected device/s lead to any of the following?

	Yes	No
Increase in customer satisfaction?	Yes	No

Decrease in customer complaints?	Yes	No

Increase in customer business?	Yes	No

Increase in new customers?	Yes	No

Reduction in customer telephone calls/emails?	Yes	No

Improved staff efficiencies due to reduced direct customer contact?	Yes	No

22. If you do currently utilise Electronic Seals/RFID/GPS devices please go to question 23.

If you do not currently utilise Electronic Seals/RFID/GPS devices would you expect the implementation of the selected device/s lto lead to any of the following?

	Yes	No	Maybe
Increase in customer satisfaction?	Yes	No	Maybe

Decrease in customer complaints?	Yes	No	Maybe

Increase in customer business?	Yes	No	Maybe

Increase in new customers?	Yes	No	Maybe

Reduction in customer telephone calls/emails?	Yes	No	Maybe

Improved staff efficiencies due to reduced direct customer contact?	Yes	No	Maybe

23. If you have any other comments or additional information that you would like to provide please include below.

24. If you would be prepared to disucss your response further please provide your contact details below:

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Container Security Devices

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