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Hello:

You are invited to participate in our survey Capstone Business Plan.In this survey, approximately 500 people will be asked to complete a survey that asks questions about Window and Carpet cleaning preferences.It will take approximately 15 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Ron Brennan at 978 360 0942 or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


What is your age?
What is your gender?
what is your educational level?
What is your current income?
What is your marital status?
Do you have children?
If yes, how old are they?
9. a. . Now, for each of the following task, please tell me whether, in general, you have a very high opinion of doing these tasks, a fairly high opinion, a fairly low opinion, a very low opinion of that task, or have never undertaken that task.
Very high
Fairly High
Fairly Low
Very Low
No Opinion
Washing Windows
Raking Leaves
Cleaning Gutters
Mowing/Lawn Care
Pool Care
House Painting
Would you describe your neighborhood as?
Do you clean your windows yourself?
Do you clean your rugs yourself?
Do you use any outside professionals to accomplish the tasks asked in question 9?

If yes to question 13, which ones do you use?
Do you have your carpets professionally cleaned?
If yes to question 14,What company do you use?
How would you rate the job that the carpet service is doing?
Do You have your upholstery cleaned?
Do you have wall to wall carpets?
How old is your house?
Does your home have tilt replacement windows?
Where do you find your professional window cleaning service?
Where do you find your professional carpet cleaning service?
How much do you budget per year for window cleaning?
How much do you budget per year for carpet cleaning?
How many times per year do you use these services?
27.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Measurement Item 1
28.
Very important
Somewhat important
No opinion
Not very important
Of no importance
Measurement Item 1Is the type of cleaning products used important to your decisions?
would you trust a franchise more than an independent cleaner?
30.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Measurement Item 1
Do you want a written estimate of your cleaning service prior to having it done?
When hiring a cleaning service, either window or carpet cleaning, what is your most important consideration
When a cleaning service is in your home, what do you look for in determining their performance?
What other types of services would you like offered at teh same time as carpet and window cleaning?

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