Hello, my name is Karen Wong, I am a full time final year student of Staffordshire University. I am currently working on developing eMovie Ticketing System as a partial fulfillment of the award of Bsc(Hons) in Computing & Internet Technology.
eMovie Ticketing System is basically a system that allow movie-goers to book movie tickets through the internet as well as purchasing movie tickets from the touch screen kiosk booths. Movie-goers are able to choose the seating during the process booking or purchasing movie tickets. When a booking is made through the internet, they have to key in the booking reference number when collecting movie tickets from the kiosk booths. Movie-goers have to swap the magnetic card at the kiosk system to carry out the payment process. Credit will be deducted from the magnetic card, and tickets will be printed out at the same time. Besides that, they can also view the ratings of current and up-coming movies online and also from the kiosk booths.
I would appreciate if you could spend a few minutes in answering some questions regarding the eMovie Ticketing System. 1.What age category do you fall in? How often do you go for a movie? Which movie company you usually visit? How do you book tickets using current movie ticketing system? What are your comments about the current movie ticketing system? (e.g.: reliable? efficient? etc) What are the problems you face when buying tickets? Would you prefer a movie ticketing system that allows you to choose the seating when booking or purchasing the movie tickets? Would you prefer to carry a magnetic card that store credit for purchasing tickets rather than carrying a large amount of money?
If no, please state your other preferences. Please rate the following criteria based on your preference when going for a movie.
(1- Highest, 5- Lowest) Fast --> no long queue Updated rating of movies Good services Usability, helpful and effective system Would you be able to accept an eMovie Ticketing System whereby the manual ticketing booths will be replaced with the touch screen kiosk system? Please give your comment. What are your expectations for an online movie booking and touch screen kiosk system? |
Survey software
Leading survey software to help you turn data into decisions.
Research Edition
Intelligent market research surveys that uncover actionable insights.
Customer Experience
Experiences change the world. Deliver the best with our CX management software.
Workforce
Powerful insights to help you create the best employee experience.
