SIGN UP FREE
Survey Templates Surveys eprocurement measurement

eprocurement measurement

eprocurement



You have been identified as an expert in the area of purchasing and materials supply management. As such, I am writing to ask for your participation in a Study of The Benefits of Web-Based Procurement. I would appreciate your time and effort greatly.




As a token of our appreciation for your participation, I will be very happy to send you a managerial summary of the main findings and trends in your industry, including a general discussion of the factors related to successful Web based procurement practices. To receive this executive summary, you have to just provide your email address during the end of this survey.




Your voluntary completion of our questionnaire will signify your informed consent to participate in our research, and you are welcome to discontinue your participation at any time if you have any objections. Rest assured that your participation will not be revealed to anyone and the findings will be reported in the aggregate only. The survey should take no more than 15-20 minutes to fill out.




If you should have any questions about this research, please feel free to contact me at 217-244-1263 or by email at [email protected]. Thank you again for your participation! Your frank responses are greatly appreciated.




Sincerely




William Qualls


Professor (Marketing), Dept. of Business Administration




Chandra Subramaniam


Research Director




Michael Shaw


Professor (Information Systems), Dept. of Business Administration
University of Illinois at Urbana-Champaign




PS: If you are not able to answer the questions in the survey, please forward it to the most appropriate person in your company.

A Web-based procurement system, in this study, refers to the use of a Web-based application for ANY of the procurement activities, such as catalog search, item requisition, approval, purchase order, receiving, supplier search, negotiation/RFPs, and management reporting.

Has the division or strategic business unit of your purchasing responsibility implemented a Web-based procurement system for purchase of non-production/indirect goods and services?
Q1: For each of the following purchase categories for which you use a Web-based procurement system, please indicate its percentage of the total dollar volume of non-production purchases in your division/strategic business unit. Click the appropriate button for each category.
Less than 10%
10 ~ 25%
25 ~ 40%
40 ~ 55%
55 ~ 70%
70 ~ 85%
More than 85%
Not applicable
Manufacturing equipment
Machine replacement parts
Industrial supplies
Chemicals
Lab/Safety supplies
Hazardous materials
Office supplies
Computers and software
Others
 
Q3: For the TOP purchase category selected in the previous question, please indicate your level of knowledge with respect to the following factors. Click on the appropriate button.
Not at all knowledgeable
Very knowledgeable
Procurement process, procedures, and policies
Key performance metrics to evaluate procurement within your division
The use of Web-based procurement within your division
Q4: For the TOP purchase category, please indicate to what extent you disagree or agree with the following statements. Click on the appropriate button for each statement.
Strongly disagree
Strongly agree
While placing a requisition, the requesting user spends a lot of time selecting the right supplier and product.
The demand volume for the products in this category is very predictable and regular.
The specifications for products in this category do not change drastically from one order to another.
We rarely change the supplier for this category.
We have a long-term relationship with our supplier for this category.
The ordering process for this category is highly routine.
Q5: For the TOP purchase category, please indicate the extent to which you disagree or agree with the following statements. Click on the appropriate button for each statement.
Strongly disagree
Strongly agree
Purchase orders in this category are characterized by more detailed product specifications and delivery information.
Each purchase order requires many levels of authorizations within the division/company.
Each purchase order requires authorizations from external/regulatory agencies, such as local, state, and federal agencies.
For each order, there is a need for human intervention at different stages in the purchase decision process.
Q6: In a centralized purchasing system, the supplier, price, and other purchase terms are contracted by a central purchasing department and followed by all divisions/business units. In a decentralized system, the divisions/business units are free to choose their own suppliers and negotiate separate terms and price.


For the TOP purchase category in your division, please indicate the % of centralized purchases BEFORE and AFTER implementing Web-based procurement. Click on the approriate buttons.
Less than 10%
10 ~ 25%
25 ~ 40%
40 ~ 55%
55 ~ 70%
70 ~ 85%
More than 85%
Centralized purchases BEFORE using Web-based procurement
Centralized purchases AFTER using Web-based procurement
Q7: For the TOP purchase category, please indicate the % benefits gained in the following measures AFTER using Web-based procurement in your division. Click the appropriate button for each measure.
No benefits
Less than 10%
10 ~ 25%
25 ~ 40%
40 ~ 55%
55 ~ 70%
70 ~ 85%
More than 85%
Request-to-receipt cycle time REDUCED by
Errors and mismatches REDUCED by
Staff time for input, processing, and other tasks REDUCED by
Average price for products in this category REDUCED by
Average inventory in this category REDUCED by
"Off-contract" (maverick) purchases REDUCED by
 
Q9: If you indicated "Yes" above, please answer this question with respect to your "preferred supplier." If you indicated "No" above, please answer this question with respect to your largest supplier (in $ volume) for this purchase category.



For the TOP purchase category, please indicate the extent to which you disagree or agree with the following statements.
Strongly disagree
Strongly agree
If we decide to change this supplier, it would be time consuming for our employees to re-learn the purchasing procedures with respect to a new supplier.
Our division has customized the Web-based purchasing system and electronic links to deal with this supplier.
This supplier has customized its Web-based order fulfillment system and electronic links to deal with us.
If we decide to change this supplier, it would be time consuming to develop an effective working relationship with a new supplier.
If we decide to change this supplier, it would be time consuming to set up the Web-based procurement system to deal with a new supplier.
For procurement of products in the TOP purchase category, this supplier is irreplaceable.
Q10: For the TOP purchase category, please indicate the extent to which you disagree or agree with the following statements. Click on the appropriate button for each statement.
Strongly disagree
Strongly agree
No single supplier is dominant in the market for products in this category.
There are many equally qualified suppliers who could supply products in this category.
The suppliers for this purchase category are geographically distributed.
Searching and identifying the right supplier for this purchase category requires a lot of efforts on our part.
Q11: With respect to the use of Web-based procurement for the TOP purchase category, please indicate to what extent you disagree or agree with the following statements. Click on the appropriate button for each statement.
Strongly disagree
Strongly agree
The Web-based procurement system can electronically send and receive information from other computer information systems within our division.
The employees in my division can execute all of the purchasing steps through the Web-based procurement system.
The information available from the Web-based procurement system fully matches the information available from other information systems in our division.
The computer systems of our preferred supplier can electronically send and receive information from our Web-based procurement system.
Our preferred supplier receives all our orders electronically through the Web-based system.
Our preferred supplier can send us order confirmation, shipment notices, and invoices electronically through the Web-based system.
Q12: For the TOP purchase category, please indicate the percentage that shows the participation of employees and supplier in the Web-based procurement. Click on the appropriate button for each question.
Less than 10%
10 ~ 25%
25 ~ 40%
40 ~ 55%
55 ~ 70%
70 ~ 85%
More than 85%
Percentage of employees in your division who purchase products in this category through the Web-based procurement system.
Percentage of suppliers' products in this category that is available for purchase through the Web-based procurement system.
Q13: For the TOP purchase category, please indicate the extent to which you disagree or agree with the following statements. Click on the appropriate button for each statement.
Strongly disagree
Strongly agree
This purchase category is characterized by a high volume (i.e. number) of transactions/orders.
We have very little difficulty in deciding on the specifications for products in this category when creating a requisition.
The purchase decision for each order requires a lot of information.
Purchases in this category frequently require the consideration of alternative suppliers.
The purchasing decision is highly routinized and does not require much human attention for each order.
The features and specification for products in this category change very frequently.
The products in this category are customized to the needs of our division.
The product features are unique to our division.
Q14: Overall, for the TOP purchase category, please rate the extent of impact of the use of Web-based procurement on the following performance measures for your division. Click the appropriate number for each measure.
Negative
No impact
Moderate impact
Significant impact
Reduction in operating expenses as a % of total purchase spend
Reduction in overall procurement cycle time
Use of staff time for more productive and strategic tasks
Quality of products purchased
Supplier delivery performance and customer service
Satisfaction level of employees in our division who use Web-based procurement
 
 
 
 
 
Name of your company
Name of your division (if applicable)
Your job title
Do you like to receive a report of our main findings?
If yes, please provide us your email to send the report
 

Related templates and questionnaires