You are invited to participate in a survey to be used in my MBA dissertation at the University of Liverpool. In this survey, approximately 300 people will be asked to complete a questionnaire that asks questions about the house buying process. It should take only around five minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated, however, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact me, Tony Hogarty by email at the email address specified below.
Your opinions are very important to the survey. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
Firstly I'd like to gather your opinions and experiences regarding the house sales process
Thinking back to when you last purchased a property which of the following did you personally (rather than the estate agent) use?
Thinking back to when you last sold a property which of the following did you personally (rather than the estate agent) use?
Thinking back to when you last sold a property which of the following did your estate agent use?
Where is your current permanent home?
Which of the following web sites are you aware of, or have used, to search for property? Please select all that apply.
Am aware of
Have used to search for a property to buy
Have used to sell a property
Am not aware of
www.mypropertyforsale.co.uk
www.houseladder.co.uk
www.propertyfinder.com
www.rightmove.co.uk
www.thelittlehousecompany.co.uk
www.assertahome.co.uk
www.fish4homes.co.uk
Other
www.home.co.uk
Which of the following web sites are you aware of, or have used, to search for property? Please select all that apply.
Am aware of
Have used to search for a property to buy
Have used to sell a property
Am not aware of
Other
www.fsbo.com
www.owners.com
www.forsalebyowner.com
www.soldbyowner.com
www.homesalez.com
www.virtualfsbo.com
www.propertysites.com
www.homesalewizard.com
Please rate the following characteristics of the estate agent's representative on a scale from 1 to 5, where 1 means poor service and 5 means excellent service. If you did not deal with an estate agent please select 6.
1 Poor
2 Fair
3 Good
4 Very Good
5 Excellent
6 N/A
Knowledge of the market
Level of courtesy
Willingness to help
Efficiency/quickness
Ability to complete transaction
Please say how important the following factors were in your choice of an estate agent to sell your property
Very Unimportant
Somewhat Unimportant
Neutral
Somewhat Important
Very Important
Previous personal experience with the agent
Personal recommendation from friend or co-worker
Agent's knowledge of the local market
Price charged
I felt I could trust agent
Agent's marketing of the property in the local market
Agent's marketing of the property in the national market
Agent's geographical location
Vetting of potential purchasers by agent
Thinking about your last transaction with an estate agency, do you feel that they represented good value for money?
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
My estate agent represented good value for money
Now I'd like to ask a few questions about your Internet connectivity
How long have you been using the Internet?
How frequently do you access the Internet from the following locations?
Daily
Weekly
Monthly
Less than once a month
Never
From home (including a home office)
From work
From school
From a public terminal (e.g. library, cybercafe, etc.)
From other locations
Please describe your Internet connectivity at home and work
At Home
At Work
None
Dial up
ISDN
Broadband
Don't know
Which of the following best describes the area you live in?
And finally some personal questions. These are purely to gather demographics on those who respond to the survey - there is no way that I can identify you from this personal data as the survey is entirely confidential.
Are you:
What age group are you in?
Please indicate the highest level of education completed.
What category BEST describes your job?
For the next question as an approximate guide 1 UK pound equals 1.80 US dollars and 1.40 Euros
Please indicate your current total household income (in UK pounds please)
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