Dear Sir or Madam,
Thank you for your willingness to assist me in my research.
This work aims to understand how airlines outsource their maintenance and identify the main factors that might influence the final choice of one or another MRO provider (e.g. labour rate, geographic location, experience, quality, government laws)
Your participation in this study is greatly appreciated. Each survey response will be strictly confidential. Data from this research will be reported only in aggregate form. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures please contact me:
Carlos Almeida
Tel: +44 (0)870 1490914
e-mail: [email protected]
Please start the survey now by clicking on the CONTINUE button below.
Cranfield University MSc Thesis Please choose the option that better define your core business ?
(the survey will be driven according to your choice below)
Part I - Maintenance Profile
How would you classify your MRO ? To what revenue interval does your MRO belong ? What type of service do you perform in your MRO ? 5.How would your labour rate fit into the following range (US$/man-hour)? 6.
Please rank below how would you classify your business priorities ? 7.
Please rank below how each factor has affected your performance in the past 2 years? 8.
What would be a reasonable TAT for a "C" check of a Boeing 737 and an A320 ?
Part II - Maintenance Strategy
9.
Which regions do you consider as more attractive in terms of low labour rate ? Do you have any partnership with OEMs ? 11.
To what extent are you satisfied with such OEM's partnership ? 12.
What would be a more effective approach to boost MRO revenues ?
Part I - Maintenance Profile
Please mark below what are your annual flight hours / aircraft : Please mark below what are your annual flight cycles / aircraft : Please mark below what is your average annual flight range (NM) / aircraft : What would be the more suitable aging range for your fleet ? 17.
How would you split your maintenance activity ?
(select as many as necessary) What type of aircraft do you operate ? 19.
What would be a reasonable TAT (turn-around time)for a "C" check of a Boeing 737 and/or an Airbus A320 ? 20.
According to the parameters below, how would you analise the trade-off your performance ?
Part II - Choosing an MRO Provider
21.
As long as your fleet gets old, how prone would you be in outsourcing the following categories ? 22.
What would be the main concerns regarding outsourcing ? 23.
How could you overcome the previous issues with an MRO provider ? 24.
When it comes to outsourcing, how would you rank the following key factors in choosing an MRO provider ? 25.
Which regions do you consider as more attractive in terms of low labour rate ?
Part III - Maintenance Trends
26.
How would you classify the following outsourcing practices according to your experience ? In your opinion, is it smart to built-up new in-house maintenance capabilities, or should the market concentrate and use economies of scale ? |
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