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DRY CLEAN

DRY CLEAN


Hello:

You are invited to participate in our survey. We are a group of MBA students with the University of Colorado Business School. We are conducting research for a new service concept. In this survey, approximately 100 people will be asked to complete a questionnaire regarding a new dry cleaning service concept. It will take approximately 5 minutes to complete the questionnaire. Your participation in this study is completely voluntary.

If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact us at [email protected]. Thank you very much for your time and support.

Please start with the survey now by clicking on the Continue button below.
Have you ever used the RTD Light Rail System?
On average, how often do you use the RTD Light Rail System?
For what purpose(s) do you use the RTD Light Rail System? (check all that apply)
Have you ever used a dry cleaning service for your clothes?
On average, how often do you use a dry cleaning service?
Is there a dry cleaner you visit more often than others?
How important are the following factors when you use a dry cleaning service?
Same Day Service
Price
Quality of Service
Friendly Customer Service
Proximity to home address
Proximity to work address
After-hours drop-off
Extended weekday hours
Open on weekends
How do you usually pay for your dry cleaning service? (check all that apply)
Would you use a drop-off/pick-up dry cleaning service if it was located at a light rail station near you?
Assuming a lower cost, would you consider dropping your clothes off at a secure, but unmanned automated drop-off facility located at a light rail station?
Would you be willing to pay a higher price than you currently do to have a dry cleaning service located at a light rail station?
What is your gender?
What is your annual household income?
What age category do you fall under?
What is your zip code?

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