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Survey Templates Surveys Internet Auctions

Internet Auctions

Sample Survey
Hello:

You are invited to participate in our survey on Internet (Online) Auctions. In this survey, approximately 100 people will be asked to complete a survey consisting of 40 questions. It will take approximately 10 minutes to complete the questionnaire.



I’m an undergraduate from the National University of Singapore and I’m currently researching on the possible reasons and/or motivations that might influence one to use consumer to consumer (C2C) open online auctions to buy things.

More specifically, I am looking at the usage of eBay and Yahoo! Auctions. C2C open online auctions are generally those that allow individuals to sell or buy one’s personal merchandises/items, somewhat similar to a garage-sale.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate.It will only be used to further academic research in the field of Internet Auctions. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact us via email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


Age:
Gender
Nationality
Email Address (optional)
Which of these online auction sites have you used before? Please check all that applies.
How many times have you bought an item from online auctions in the past 24 months?
On average, how many hours in a week do you access (browse) an online auction site?
When you find an item you would like to buy you would
How many positive feedback (0 and above) do you have currently?

Motivations for using Online Auctions
For the questions in this section, please indicate your choice for each statement the extent to which you agree or disagree to these statements.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I use online auctions because I like the thrill/excitement of bidding.
I like to use online auctions to buy things because the bidding process is ‘fun’.
The ability to ‘compete’ against potential rivals motivates me to try to bid for an item.
I will continue to use online auctions despite not winning the items that I have bid on because I like the interactive auction format to buy things.
I would bid on an item simply to push the bid-price higher for the other bidders.
I will continue to use auctions despite often experiencing regret winning the items at a higher price than I would like to.
A successful transaction (eg: items received safely, payment sent successfully) will motivate me to continue to use online auctions.
I will stop using auctions once I had an unpleasant experience (eg: cheated by the seller, items not received, items were not the same as described, payment not sent successfully etc)
I use online auctions to look/buy item(s) that are not available/sold in local retail stores.
I use online auctions to look/buy for bargains (buying items at a cheaper price than at retail stores)

Motivations for using Online Auctions
For the questions in this section, please indicate your choice for each statement the extent to which you agree or disagree to these statements.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I will check if I can get the item cheaper in auctions before deciding to buy it at a retail store ( I use online auctions as a price gauge)
I like to buy things through online auctions because it is convenient.
I like to use auctions because I would feel good when I see the item I won arrived safely to my address.
I buy things from online auctions to build up my feedbacks/ratings before I start to sell things.
I use online auctions because I can have access to a wide variety of products all over the world.
I use auctions because it is easier to find discontinued and/or limited edition items
I use online auctions because I feel that it is ‘cool’
I use online auctions to gain knowledge/experience that can help ‘newbies’ (people who are new or haven’t use auctions before)
Obtaining feedbacks/ratings to my user-lookup is a motivation for me to continue using online auctions.
I use online auctions because it allows me to pay the (maximum) amount which I think is appropriate for the item.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I use online auctions to buy items because there are no sales personnel involved.
I use online auctions because I can make new friends.
I use online auctions because I feel that I can belong to an exclusive community of online shoppers.
I will use online auctions because I can participate (eg: post messages or use the chat rooms) in the community forums available in the auction sites.
I will feel good when I help someone with an auction-related query/problem posted in the auction community forums/boards.

Attitudes towards using Online Auctions
For the questions in this section, please indicate your choice for each statement the extent to which you agree or disagree to these statements.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I will continue to use auctions despite the possibility of fraud.
I am comfortable with not being able to inspect or touch the item before bidding.
I find myself often using online auctions to look for bargains without having a specific item in mind for purchase.
I often find myself bidding for items that exceeded the maximum amount I was willing to pay in the beginning.
I find myself to be less anxious about the outcome of the auctions after a number (more than 10 times) of successful transactions. (Items received safely etc)
Using online auctions is part of my shopping routine.
I am more relaxed about the reliability of the seller as the number of times I used the online auction mechanisms increases.
Positive (good and/or flattering) comment/feedback/rating about me is likely to motivate me to continue using auctions.
Negative (bad or unflattering) comment/feedback/rating about me is likely to make me less willing to use online auctions.
Do you think you are (will be) addicted to using online auctions?
Why or why not?
Comments/Suggestions?
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