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Survey Templates Surveys QuestionPro Feature Survey (A) - COPIED [scowavuws

QuestionPro Feature Survey (A) - COPIED [scowavuws

Your contribution to this research will help to improve the effectiveness of our logistics systems.




The survey will take approximately 15 minites to complete and looks at:




  • the logistic challenges currently faced (Questions 1-18),

  • the characteristics of existing systems (Questions 19-45),

  • the desired improvement(s) sought (Question 46),

  • the barriers to implementing improvement(s) (Question 47),

  • and ends with an opportunity to enter your comments (Question 48).




Please answer all questions from your own point of view.

In which country are you based?
Which of the following best describes your role?
Outsourcing may be defined as the buying-in of components and/or assemblies as an alternative to in-house manufacture.


Significantly Reduced
Somewhat Reduced
Slightly Reduced
No Change Observed
Slightly Increased
Somewhat Increased
Significantly Increased
1. How has outsourcing changed the cost of making our products?
2. How has outsourcing changed the quality of our products?
3. How has outsourcing changed our ability to modify our products?
4. How has outsourcing affected the amount of logistics workload?
5. How has outsourcing affected the difficulty of logistics workload?
Offshoring may be defined as the relocation of business processes to another country, especially a country overseas.

Significantly Reduced
Somewhat Reduced
Slightly Reduced
No Change Observed
Slightly Increased
Somewhat Increased
Significantly Increased
6. How has offshoring changed the cost of making our products?
7. How has offshoring changed our ability to modify our products?
8. How has internal outsourcing between sites affected the amount of our logistics workload?
9. How has internal outsourcing between sites affected the difficulty of our logistics workload?
Strategy may be defined as a long-term action plan for achieving identified objectives. To what extent do agree or disagree with the following statements …


Strongly Agree
Somewhat Agree
Marginally Agree
Undecided
Marginally Disagree
Somewhat Disagree
Strongly Disagree
10. The logistics strategy for this site is clearly understood by all concerned.
11. The same logistics strategy is shared across all sites.
12. Logistic operations should function independently within each site.
13. Logistic planning should be co-ordinated across all sites.
Strategic objectives are likely to have an effect on logistic responsibilities over time. To what extent do agree or disagree with the following statements …
Strongly Agree
Somewhat Agree
Marginally Agree
Undecided
Marginally Disagree
Somewhat Disagree
Strongly Disagree
14. Outsourcing partnerships will increasingly integrate with our logistics systems.
15. Outsourcing complete assemblies will become increasingly routine.
16. Offshore sites will develop independent supply chains.
17. New offshore sites, in developing countries, will become necessary.
18. Integrated applications will automate logistics planning and scheduling.
Communications may be defined as the technologies used for sending and receiving messages. To what extent do the currently available communications satisfy your day-to-day needs?
Not available
Very Dissatisfied
Somewhat Dissatisfied
Marginally Dissatisfied
Marginally Satisfied
Somewhat Satisfied
Very Well Satisfied
19. Telephone (landline).
20. Telephone (mobile).
21. Telephone conferencing.
22. Video conferencing.
23. Exchange visits.
24. Intranet conferencing (also called chat rooms).
25. E-mail.
26. Fax machine.
27. Mail (letter or parcel carrier).
28. What is the biggest problem with current communications systems?
Applications may be defined as systems that support logistic operations; sometimes referred to as Enterprise Resource Planning (ERP) systems (e.g. Renaissance, Sage, ODBC, Excel, Codis, Formwise, TwoApprove). To what extent do agree or disagree with the following statements …
Strongly Agree
Somewhat Agree
Marginally Agree
Undecided
Marginally Disagree
Somewhat Disagree
Strongly Disagree
29. Our logistics applications are equal to, or better than, those used by our competitors.
30. Our logistics applications well suited to a company of our size.
31. Our logistics applications are easy to use.
32. Our applications provide the tools needed for local logistics management.
33. Our applications provide the tools needed for global logistics management.
34. Our logistics applications hold accurate information that can be relied upon.
35. Our logistics applications hold information that is readily available.
36. What is the biggest problem with current logistics applications?
Procedures may be defined as the activities, tasks, steps, decisions, calculations and other processes, that when undertaken in the sequence laid down produces a desired outcome. To what extent do agree or disagree with the following statements …
Strongly Agree
Somewhat Agree
Marginally Agree
Undecided
Marginally Disagree
Somewhat Disagree
Strongly Disagree
37. Our logistics procedures are well suited to our needs.
38. Our logistics procedures are well documented and readily available.
39. Our logistics procedures are common across all sites.
40. Our logistics procedures are only guidelines and not always followed.
41. Our users receive adequate training in logistics procedures.
42. Our users receive adequate training in logistics applications.
43.Our procedures are revised in response to user feedback.
44. Our procedures are revised in response to changing circumstances.
45. What is the biggest problem with current logistic procedures?
46. Please tick those potential improvements that you believe should be implemented:
47. Please prioritise your top five (or more only if you wish to) of the following in order of preference:
(beginning with 1 as the most important, then 2 and so on)
Non-availability of logistics staff to spend necesssary time.
Non-availability of logistics staff with necessary skills.
Non-availability of logistics staff with necessary experience.
Non-availability of internal IT staff to spend necesssary time.
Non-availability of internal IT staff with necessary skills.
Non-availability of internal IT staff with necessary experience.
Non-availability of external consultants.
Cost of internal staffing.
Cost of external consultants.
Cost of applications software.
Cost of communications systems.
Operating in different time-zones.
Low prioritization against other improvement projects.
Cultural differences between sites.
Procedural differences between sites.
Limitations of installed application systems.
Differences between installed application systems.
Inappropriate customization of installed application systems.
Insufficient training in the usage of application systems.
Insufficient training in the usage of logistical processes.
48. Please use the space below to make any other comments you have regarding the future development of our logistics systems:

End of Logistics Systems Survey
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