Dear Sir/Madam:
You are invited to participate in a survey looking at the perceptions and attitudes of tourism and hospitality professionals towards careers in the tourism and hospitality industry. This research is being undertaken by senior investigator Dr Carl Cater and student investigator Mr Scott Richardson from Griffith University as part of Mr Richardson’s PhD program. In this survey, approximately 100 professional tourism and hospitality workers will be asked to complete a survey that explores their attitudes and perceptions of working in the tourism and hospitality industry. It will take approximately 10-15 minutes to complete the questionnaire.
It is hoped that as a result of this research employers in the tourism and hospitality industry can understand what professionals in the industry, such as yourself, think of their industry. It will also aim to provide details on why tourism and hospitality employees are choosing their particular career paths.
Your participation in this study is completely voluntary and there are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. This research is conducted to Griffith University research standards in accordance with the National Statement on Ethical Conduct in Research Involving Humans. If potential participants have any concerns or complaints about the ethical conduct of the research project they should contact the Manager, Research Ethics on 3875 5585 or [email protected].
Your survey responses will be strictly confidential and data from this research will be reported only in an aggregated form. Your information will be coded and will remain confidential. The information collected will not be disclosed to third parties without your consent, except to meet government, legal or other regulatory authority requirements. A de-identified copy of this data may be used for other research purposes. However, your anonymity will at all times be safeguarded. For further information consult the University’s Privacy Plan at www.griffith.edu.au/ua/aa/vc/pp or telephone (07) 3875 5585.
If you do decide to complete and submit this questionnaire, you will be deemed to have consented to participate in the research. If you have questions at any time about the survey or the procedures, you may contact senior investigator Dr Carl Cater on (07) 5552 8364 or by email at [email protected] or student investigator Mr Scott Richardson as on (07) 5552 7040 or by email at [email protected]. Alternatively you can find out more about this research project and the researcher by visiting http://www.members.iinet.net.au/~bec76/. As soon as the results of this research are available they may be viewed at the above website. Alternatively if you wish to receive a hardcopy of the results you can contact the researchers who will forward you a copy as soon as the results become available.
The researchers involved in this research project would like the opportunity to conduct some focus groups with industry professionals to look at this issue in more depth. Please provide your email address at the end of this survey if you would be willing to take part in a focus group and the researchers will be in touch to arrange a suitable time. Your email address will be stored separately from your responses to ensure your anonymity. Again thank you for taking the time to complete the survey, your opinions are highly valued. Please start the survey now by clicking on the Continue button below.
Which is you current age?
What is the title of your current position?
How would you classify this position?
Do you have formal academic qualifications?
What type of qualification do you hold?
Was your academic qualification a tourism or hospitality based degree?
What is the title of your highest academic qualification?
Was Tourism, Hospitality or Hotel Management your first choice of career?
What was your first choice of career?
Why did you choose a career in tourism/hospitality/hotel management?
How long have you worked in the tourism and hospitality industry?
On what basis are you currently employed in the tourism and hospitality industry?
On average how many hours per week do you work?
How likely are you to continue your career in the industry?
What factors have influenced your decision not to continue a career in the tourism/hospitality industry?
Does your organisation employ university graduates?
Does your organisation have a graduate management program?
When employing graduates:
Which roles does you organisation employ graduates in?
What position would you expect university graduates to be offered in your organisation for their first position after graduation?
Which salary range would you expect graduates to be offered in their first position after graduation?
How many hours per week would you expect university graduates to work in their first tourism or hospitality job after graduation?
How qualified do you think graduates would be to assume an Assistant Manager position in thier first position after graduation?
What do you think is more important in being able to effectively become a manager in tourism or hospitality?
Does your organisation employ current students?
Please indicate to what extent you believe the Tourism & Hospitality (T&H) Industry offers these factors.
Section 4
How much do you agree or disagree with each of the following statements?
Industry-person congeniality
Physical working conditions
Commitment to the tourism and hospitality industry
The researchers involved in this research project would like the opportunity to conduct some focus groups with industry professionals to look at this issue in more depth. Please provide your email address here if you would be willing to take part in a focus group and the researchers will be in touch to arrange a suitable time. Your email address will be stored separately from your responses to ensure your anonymity. Again thank you for taking the time to complete the survey, your opinions are highly valued.
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