Thank you for taking the time to complete this short survey on IT Service Continuity. It's aimed at ALL users (i.e. not just the 'techies') so your input is as valid as anyone else's. It will take approximately five minutes to complete the questionnaire and your contribution will be invaluable in support of my dissertation!
Your participation in this study is completely voluntary. No personal information is asked for, however, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point.
All survey responses will remain strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact me by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
Andrew Heap
What industry sector is your organisation in? Does your department/organisation have a Business Continuity plan that includes details of steps to be taken in the event of a sudden break in IT services? Is a copy of the plan held at an off-site location? Is the plan based on existing recognised Standards? Has your department/organisation performed a risk assessment of the IT services it provides? When was the last risk assessment last performed? Do you have specific responsibility for IT systems in your department or organisation? How many users are in the department or organisation for which you have IT responsibility? What is the primary method of backup used for the IT systems and data you have responsibility for? Where do you store the tapes containing the backup information? Have you personally experienced loss of work-related data? ('loss' can be through any means - data corruption, accidental deletion, hardware failure etc) When did you experience this data loss? Where was this data stored? How quickly was the data recovered? Where do you store the majority of your work-related data? Thinking of your own work-related data, what is your primary backup method? (select one answer) Please indicate your secondary backup methods(s). (Select all that apply) In the event of a break in IT service delivery, how long do you think you could realistically manage without access to the following?
(In terms of being able to perform your own job)
Finally, if you have any additional comments, please add them here. |
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