This survey is on Total Quality Management (TQM) Practices in classroom teaching specifically in Higher Education Institutions. The objectives of this survey is to examine the TQM actions used in classroom instructions and to measure TQM actions used in teaching.
All the responses to this survey will be kept confidential. Only consolidated results will be reported. If you have any questions, please feel free to contact us through the email address specified below.
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Researchers: Salina Daud, Irene Ting Wei Kiong & Noraina Mazuin Sapuan, College of Business Management & Accounting, Universiti Tenaga Nasional.
Actions respondents would take in applying TQM principles to the structure and delivery of courses taught.
Strongly Disagree
Disagree
Uncertain
Agree
Strongly Agree
Constantly revise/review course content, structure and delivery
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