Español Português Nederlandse Deutsch Сервис опросов العربية Français Italiano 日本語 Türkçe Svenska Hebrew IL
+1 800 531 0228 +91 9650778590 +52 55 8421 2884 +49 309 160 7401 +44 20 7081 3228 +61 2 8074 5080 +971 585 998 383
SIGN UP FREE
Survey Templates Surveys QuestionPro Feature Survey (A) - COPIED [mxokspxph

QuestionPro Feature Survey (A) - COPIED [mxokspxph

IS Quality Questionnaire



Example services of uLearn

  • Email service provided by uLearn
  • Discussion board service provided by uLearn
  • Online chat service provided by uLearn
  • Online learning environment provided by uLearn (managing course documents -- uploading, downloading, group study, peer-to-peer communication, etc)
  • Time management service provided by uLearn (Calendar tool, meeting tracking, etc)


Services not provided by uLearn but by teachers

  • answering student questions
  • grading
  • slides management




    • Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree
    Overall, services quality of uLearn is high

    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree
    uLearn support team has up-to-date hardware and software
    uLearn support team's physical facilities are visually appealing
    uLearn support staffs are well dressed and neat in appearance
    The appearance of the physical facilities of the uLearn unit is in keeping with the kind of services provided
    When uLearn support promises to do something by a certain time, it does so (i.e. a scheduled update or fix a problem)
    When you have a problem, uLearn support team shows a sincere interest in solving it
    uLearn support team is dependable
    uLearn support team provides its support at the times it promises to do so (i.e. calling back on time, responding your questions on time)
    uLearn support team insists on error-free records (?)
    uLearn support team tells users exactly when support will be performed (i.e. maintaining the system, upgrade the system, etc)
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree
    uLearn support staffs give prompt support to you (i.e. your questions or requests are taken care in time)
    uLearn support staffs are always willing to help you
    uLearn support staffs are never too busy to respond to users' requests
    The behavior of uLearn support staffs instills confidence in you
    You will feel safe in your transactions with uLearn support staffs (i.e., giving your personal account information out)
    uLearn support staffs are consistently courteous with you (i.e. polite with your requests)
    uLearn support staffs have the knowledge to do their job well
    uLearn support team gives you individual attention
    uLearn support team has staffs who give you personal attention
    uLearn support team has the users' best interest at heart
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree
    uLearn support staffs understand the specific needs of its users

    N/A
    Agree
    Neutral
    Disagree
    Usefulness of uLearn Web page measures its information quality
    Usefulness of uLearn Web page measures its system quality
    Usefulness of uLearn Web page measures its service quality
    Usefulness of uLearn Web page measures none of the above quality aspects
    Promptness of uLearn Web page measures its information quality
    Promptness of uLearn Web page measures its system quality
    Promptness of uLearn Web page measures its service quality
    Usefulness of uLearn Web page
    Legibility of uLearn Web page
    Promptness of uLearn support
    Loading time of uLearn
    Number of errors in uLearn Web page
    Example of a Multiple Choice Radio Button question...
    Example of a Multiple Choice with checkboxes...
    This is an example of Multiple Choice select from a list...
    This is an example of Randomly ordering the answers. Every time you look at the survey the order in which the answers are displayed changes.











    It's possible to embed a graphic within questions or as the header or footer of the survey.






    This is an example of a Semantic Differential...
    Semantic differential...
    Likert Scale Question...
    Very Satisfied
    Somewhat Satisfied
    Neutral
    Somewhat Dissatisfied
    Very Dissatisfied
    Item 1
    Item 2
    Item 3
     
    Which do you prefer (Please Select One Answer)?
    Which water sports do you enjoy?
    Which snow sports do you enjoy?
    Add a check mark next to each soda that you drink regularly?

    (Please Select at Least One Answer)

    (A question will be generated for each selection)
    Please give us comments about ${piping_text}
    Please indicate the percentage of your day that you spend on the following activities.
    (validation has been turned off)
    Web Surfing
    Eating
    Working
    Playing
    Rank the following in order of preference:
    (validation has been turned off)
    Pepsi
    Coke
    Mountain Dew
    Sprite

    Survey Demonstration Conclusion
    use this free template

    Related templates and questionnaires

    QuestionPro
    Help center Live Chat SIGN UP FREE

    QuestionPro in your language

    Awards & certificates

    • g2-easyset-ent-fall21
    • g2-easybiz-mm-fall21
    • g2-leader-mm-fall21
    • g2-leader-fall21
    • g2-leader-eu-fall21
    • bbb-acredited
    The Experience Journal

    Find innovative ideas about Experience Management from the experts