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Survey Templates Surveys Current account satisfaction

Current account satisfaction

Current account satisfaction


Are you a student, studying a full time undergraduate course?
Do you have a current account?
How many current accounts do you have?
Who do you hold your Bank accounts with?

What do you use your current account for?
Yes
No
Student Finance
Paying in wages

How often do you use these methods of interaction with your Bank(s)?
Never
Rarely
Sometimes
Most Times
Always
Personel Banking
Internet Banking
Phone Banking

How important are these facilities when considering opening a current account?
Not Important
Slightly Important
Quite Important
Important
Extremely Important
ATM
Cheque Book
Debit Facilities
Credit Card
Overdraft

How often do you use these banking facilities?
Never
Rarely
Sometimes
Most times
Always
ATM
Cheque Book
Debit card
Credit card
Overdraft

To what extent do you agree with the following statements?
Do not agree
Slightly disagree
Neutral
Slightly Agree
Strongly Agree
I do not think there is alot of risk associated with using current account facilities
I would reccomend my current account to others
I would rather pay for a current account then not have a current account
I will be opening another current account in the future with another bank
Have you considered or would consider switching from your main current account(s) in the future?
 
 

How satisfied are you with these methods of interaction with your bank(s)?
Extremely Dissatisfied
Dissatisfied
Neutral
Satisfied
Extremely Satisfied
In Person
Internet banking
Phone

How satisfied are you with each of the following features of a current account?
Extremely Dissatisfied
Dissatisfied
Neutral
Satisfied
Extremely Satisfied
ATM
Cheque book
Debit facilities
Credit card
Overdraft
Considering everything, how satisfied are you with your current account your bank has provided you with?
Please indicate your Gender
Are you a National or International student?
What is your total gross annual household income?

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