Survey Templates Voice of the customer Surveys Loyalty Acid Test - Fundraising Version Survey Template

Loyalty Acid Test - Fundraising Version Survey Template

This loyalty acid test survey template checks the commitment of your donors for charity or non-profit organization. These donor survey questions can be used to calculate the flow of funds and create a strategy to reach out donors.

This sample loyalty acid test questionnaire collects the feedback from donors and can be customized as per your needs. Know how their experience was and learn if they have any suggestions for your charity.


You are invited to participate in this Voice of the Donor survey for Charity X.  It will take approximately five minutes to complete.

Your participation in this study is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. 

Thank you very much for your time and support.
For how long have you been a donor to Charity X?
Based on your experience, please rate the following statements.

Please rate your level of agreement with the following statements.

What is the one thing Charity X could do to increase your loyalty?
Would you like to receive a summary report of this survey?
Please send the survey report summary to me at the email address / mailing address below.

Benefits of using the Loyalty Acid Test - Fundraising Version Survey Template

1. Gauge donor loyalty
Using this fundraising loyalty survey template, you can determine the loyalty of your donors. You can decide if they were happy with the charity and will continue to be involved in the future.

2. Determine satisfaction
This questionnaire helps you understand if your donors were happy with the charity and the initiatives were undertaken. The feedback is crucial to design future endeavors and make them successful. You can understand if some donors were not as happy and may associate with a different charity next time.

3. Solicit suggestions for betterment
The sample donor survey questions come with an open-ended question that invites donors to provide suggestions that would boost loyalty towards the charity. This feedback, if acted on, will help boost donor loyalty, engagement, and satisfaction.