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How likely you would recommend our products to a friend or colleague?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Very unlikely

How does our service quality compare to services offered by our competitors?

How successful was the software in performing its required task?

Extremely successful

Very successful

Moderately successful

Slightly successful

Not at all successful

Overall, are you satisfied with the performance of the software?

Extremely satisfied

Moderately satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Moderately dissatisfied

Extremely dissatisfied

How capable is the customer support for our software?

How frequently do you use our products?

Extremely frequently

Very frequently

Moderately frequently

Very infrequently

Not at all frequently

Was the difficulty of the course in line with your expectations?

Yes

No

Maybe

How long have you used our products?

Less than 6 months

6 months to less than 1 year

1 year to less than 3 years

3 years to less than 5 years

5 years or more

How frequently do you purchase from us?

How would you rate your level of satisfaction with us?

How likely are you to continue using our products?

How do we rate in comparison to other companies that offer the same products?

How does our product quality compare to similar products on the market?