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Surveys
2011
February
A
After Sales enquiry
After Sales enquiry
ClientContact
0%
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Please complete the after sales survey so that we can better improve our services to you.
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How often do you use our services?
Don't Use
Daily
Weekly
Monthly
Quarterly
Email design
Spam Check
A/B Split test
Add contact
Campaign Analysis
Where did you hear about ClientContact services?
Online
Through intro email
Through a Client
Through a Friend
Other
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
On-time delivery of service
Professionalism of sales staff
Purchase experience
Quality of service
Understanding of customers' needs
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Where you satisfied the sales consultants interaction with you?
Poor
Below Average
Average
Good
Excellent
Other
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
Do you have any suggestions for improvement?
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