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America's Select Sales Training Needs

Americas Sales Training Survey
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Hello,

You are invited to participate in a survey to assess the training needs for the sales function. We are asking for honest insights and feedback from all Directors, Managers and support staff in order to better understand and serve your training needs. Your participation is valuable and your survey responses will be kept strictly confidential. All data from this research will be reported only in the aggregate. If you have questions at any time about the survey or the procedures, you may contact Kris Kareti at (505) 508-3514 or by email [email protected]. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Kind Regards,

Kevin Kelly
Vice President, Sales
 
 
 
The following best describes my current role with Hyatt?
 
Director of Sales
 
Sales Manager
 
Regional Manager/Director of Sales
 
Sales Coordinator/Administrative Support
 
 
 
I have been in my current position for...?
 
Less than 1 year
 
1-5 years
 
6-10 years
 
10+ Years
 
 
 
What was the last sales training class you took with Hyatt? When did you take this class?
   
 
 
 
I need/would like the following types of sales training...
   
 
 
 
My team could benefit from the following sales/training...
   
 
 
 
Are you a...(Select the best answer)?
 
DOS/ADOS with a sales quota
 
DOS/ADOS without a sales quota
 
Manager with a sales quota
 
Manager without a sales quota
 
Sales Coordinator with a sales quota
 
Sales Coordinator without a sales quota
 
 
 
As someone who carries a sales quota are you empowered to complete the full sales process (within the framework of your booking guidelines) and close the sale autonomously?
 
Yes
 
No
 
 
 
You answered "no" to the previous question. What would fundamentally need to change to overcome those barriers?
   
 
 
 
Are your managers empowered to complete the full sales process (within the framework of your booking guidelines) and close the sale autonomously?
 
Yes
 
No
 
 
 
You answered "no" to the previous question. What would fundamentally need to change to overcome those barriers?
   
 
 
 
You indicated that you do not have a sales quota. Do you feel that you are efficiently utilized by the individuals you support?
 
Yes
 
No
 
 
 
You answered "no" to the previous question. How could you be used more efficiently?
   
 
 
On a scale from 1 to 5 with 1 being "Not Important" and 5 being "Very Important," please indicate how important the following sales training topics are to your team
1 2 3 4 5
Prospecting Skills
Negotiating Skills
Foundational Sales Skills
Presentation Skills
Business Writing
Effective email communication
Account Management
Networking
Organizational Skill (e.g. Outlook)
Envision
Working in a multi-generational work place
Data Analysis
Building a Better Roadmap to Production
 
 
 
The best time of the year to attend classroom training is?
 
Q1
 
Q2
 
Q3
 
Q4
 
No Preference
 
 
 
The best part of the month to attend training is?
 
Week 1
 
Week 2
 
Week 3
 
Week 4
 
No Preference
 
 
 
The ideal length of a classroom training session is?
 
1 Day
 
2 Days
 
3 Days
 
4 Days
 
No Preference
 
Other
 
 
 
 
If the same course were offered both virtually and in a classroom, my preference would be to...
 
Take the course virtually
 
Take the course in a classroom
 
No Preference
 
 
 
I would prefer to see training planned and announced?
 
During the annual Business Planning process
 
On a quarterly basis
 
Whenever training is available
 
No Preference
 
Other
 
 
 
 
I would prefer to learn about new training opportunities by...?
 
Receiving an email announcement
 
Reading about it in a newsletter
 
Referring to the Learning Management System
 
No Preference