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ANA-ANP Passport Customer Survey

ANA-ANP Passport Office Customer Survey
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Dear Employee,

Customer Satisfaction is very essential to determine the customer’s satisfaction level therefore we have created this Survey to receive feedback from our employees/customers.

Please indicate how satisfied you are with our current performance. This survey should only take between 2-3 minutes.


Please start with the survey now by clicking on the Continue button below.

Thank you,
ANA-ANP Passport Department
DynCorp International - Kabul, Afghanistan
 
 
 
* Please select your program name that you work for:
 
Please leave your info if you want us to contact you regarding your survey; (Not required)
First Name : 
Last Name : 
Phone : 
Email Address : 
 
 
 
* Q1. How satisfied were you with how the passport department resolved your most recent, VISA, Work Permits or passport issues?
 
 
 
* Q2. Did you receive continues updates on the changes of VISA and Work Permits requirements or procedures?
 
Yes
 
No
 
 
 
* Q3. When passport returned to you, was it in good condition as submitted for the VISA or Work permits?
 
Yes
 
No
 
 
Q4. Please rate the passport department on the following attributes.
Excellent Good Fair Poor
* Customer Service
* Professionalism
* Satisfaction of Customer Needs
* Quality of Service
 
 
 
* Q5. Overall, I’m very satisfied with the way Passport Department is performing in ANA and ANP programs?
 
 
 
Q6. Please share any good or bad experience you may have encountered with Passport Department. (Not required)
   
 
Thank you very much for your time and support. ANA-ANP Passport Department
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