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2015
January
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As a valued Suncor vendor, we would appreciate your feedback regarding your interactions with our Accounts Payable team. Thank you for taking your time to fill out this short, 10 question survey, please begin by pressing continue below.
How many invoices do you send to Suncor in a typical month?
0-20
20-40
40-60
More than 60
How long have you worked in contact with Suncors Account Payable team?
1 year
2 years
3 years
4 years
5 years
> 5 years
On average, how often do you speak with Accounts Payable to resolve issues?
Never
Daily
Weekly
Monthly
Please list these from (1) the most frequent issue to (4) the least frequent issue:
Drag your choices here to rank them
Pricing Discrepency
Volume Discrepency
Data Entry Process
Payment Timing
How satisfied are you with the following:
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
A/P is able to answer my questions in a timely manner.
A/P is able to answer my questions precisely and accurately
If A/P is unable to answer my questions, they know who to redirect me to.
My interactions with Suncor Accounts Payable department would be rated as:
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
The Accounts Payable Employees responses could be described as:
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Helpful
Knowledgeable
Professional
Personable
Patient
Would you say that contacting A/P is a reliable and effective way to resolve your invoice issues?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Please share anything that you feel that A/P is does well or needs to improve on:
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