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  5. APEM BIT User Satisfaction Survey August 2015

APEM BIT User Satisfaction Survey August 2015

APEM BIT Country User Satisfaction Survey August 2015
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Hello:
You are invited to participate in our survey APEM BIT Country User Satisfaction Survey. In an effort to continuously improve the quality of IT , we have created a short survey to measure your country local IT team (not ITS/3rd party). The survey consist of 6 questions and should not take more than 5 minutes to complete. We thank you for taking the time to complete the survey and appreciate your honest feedback. Please rate each questions according to your level of satisfaction with a scale of 1 to 5. If you have questions at any time about the survey or the procedures, or encounter any problems while accessing the survey ,you may contact [email protected] .

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* I received a timely response to my request from the Country IT team
1.Strongly Disagree
2.Disagree
3. Neutral
4. Agree
5.Strongly Agree
 
 
 
* The Country IT representative(s) I interacted with demonstrated sufficient understanding.
1.Strongly Disagree
2. Disagree
3. Neutral
4. Agree
5. Strongly Agree
 
 
 
* I experience less reoccurring incidents than in the past. (Problem management)
1.Strongly Disagree
2.Disagree
3. Neutral
4. Agree
5. Strongly Agree
 
 
 
* The Country IT representative(s) I interacted with was professional, courteous and communicative
1.Strongly Disagree
2.Disagree
3.Neutral
4.Agree
5. Strongly Agree
 
 
 
* I was satisfied with the service I received from Country IT team overall.
1.Strongly Disagree
2.Disagree
3.Neutral
4.Agree
5.Strongly Agree
 
 
 
Please use text box below to provide any additional comments.
   
 
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