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  1. Surveys
  2. 2013
  3. May
  4. A
  5. Asian Heritage
0%
Exit Survey
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
 
Please rate the following attributes of your stay
 
Making the reservation
 
Check-in experience
 
Check-out experience
 
Room cleanliness at check-in
 
Housekeeping service
 
Maintenance of grounds
 
Helpfulness of staff
 
Value received for price paid
 
 
 
Prior to your recent visit, had you stayed with us before?
 
Yes, 1 to 2 times before
 
Yes, 3 to 5 times before
 
Yes, 6 or more times before
 
No, this was my fi rst time
 
 
 
How many nights did you stay with us during your last visit?
 
One night
 
Two nights
 
Three or more nights
 
 
 
If you were returning to the area, how likely would you be
to stay with us again?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely is it that you would recommend us to a friend
or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Please share any suggestions for improvement.
 

 
 
 
Where did you hear about us? Select all that apply.
 
A friend or family member told me about you
 
A hotel recommended you
 
I picked up a brochure
 
I found you online
 
I saw you in a magazine
 
I heard aboout you on the radio
 
Include an “Other” choice
 
 
 
Was your tour on a weekend or a weekday?
 
as your tour on a weekend or a weekday?
 
Weekday
 
Weekend
 
 
 
Who was your tour guide or guides?
 
List tour guide name (s) / nickname(s)