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Answer the following question based on the information provided below:
Ravi, the manager of a team is worried about one of his employees Rakesh as his performance is dipping. Rakesh has not been able to concentrate on his work due to some personal issues.

Which is the best way in which a feedback can be provided to Rakesh so that he can be coached for success?
 
Ravi should give a deadline to Rakesh within which he should produce the desired results.
 
Ravi should give him a general feedback about the same and ask him to work on his issues.
 
Ravi should provide a clear and specific feedback, giving Rakesh specific suggestions for improvement.
 
Ravi should not give any feedback and should let Rakesh take his own time to sort out his issues.
 
 
 
Answer the following question based on the information provided below:
Ravi, the manager of a team is worried about one of his employees Rakesh as his performance is dipping. Rakesh has not been able to concentrate on his work due to some personal issues.

What should Ravi do to help Rakesh establish his focus back?
 
He should ask Rakesh to mingle with the team and take suggestions from them.
 
He should break down work into simpler steps and develop schedules.
 
He should let Rakesh figure out things by himself. Otherwise fire him.
 
He should let Rakesh know about the important things he is supposed to do and then assign deadlines for the same.
 
 
 
Answer the following question based on the information provided below:
Vinod is a new manager who has joined Mphasis just a week back. He is finding it difficult to evaluate the performance of his team members.

Suggest the best possible way in which Vinod can measure performance and rate his team members:
 
Performance ratings should be given based upon what Vinod thinks about his team members.
 
Vinod should ask his team members about a particular person and rate him accordingly.
 
Vinod should assign targets and evaluate based on those targets without any discussion.
 
Vinod should measure performance and evaluate results by ensuring that the employee gets the opportunity to present his acheivements during a pre-appraisal discussion.
 
 
 
Answer the following question based on the information provided below:
Vinod is a new manager who has joined Mphasis just a week back. He is finding it difficult to evaluate the performance of his team members.

As a new manager what should Vinod do to recognize the efforts of his team and motivate them to work towards his goals as a manager?
 
He should proactively seek opportunities to recognize efforts that are in alignment and contribute to the business goals.
 
There is no requirement to recognize efforts because only manager should get recognition.
 
He should ignore such efforts and let the HRBP take care of it.
 
He should assign them more tasks and have them work overtime.
 
 
 
Which of the following behaviors should be exhibited by a manager to strive towards making his/her team a winning team:?
 
Non - Approachability, Measuring performance, recognizing efforts and coaching for success
 
Approachability, Motivating others, recognizing efforts and dealing with fairness
 
Establishing focus, Motivating others and single handedly do the team work
 
None of the above
 
 
 
Smita is a manager who has recently joined Mphasis. She aspires to make her team one of the best teams in EMSBU. Answer the following question based on this information:

What should Smita do to motivate the efforts of her team members?
 
Create the desire to work cooperatively.
 
Diffuse conflict in a timely manner.
 
Use a climate of trust and mutual respect
 
All of the above.
 
 
 
Smita is a manager who has recently joined Mphasis. She aspires to make her team one of the best teams in EMSBU. Answer the following question based on this information:

Which of the following should Smita do to be approachable to her team members? (multiple answers)
 
She should be easy to approach but should also make sure that she maintains the power distance.
 
She should be a good listener and build a good rapport.
 
She should spend extra time putting others at ease.
 
She should always state her opinion before listening to others.

 
 
 
If any team member of yours has a PF related query, you should ask him/her to contact (multiple answers):
 
HR Help desk; LINK: PS -> Main Menu ->Self Service -> HR Help Desk ->Add case
 
EASE Help Desk; Mail: [email protected]
 
EASE Help Desk; Toll free number: 18002003273
 
HR Help Desk; Toll free number: 18002003273

 
 
 
Which of the following information is false about LAAS:
 
Cutoff date for previous month’s LAAS absence is 12th of current month.
 
Stop payment occurs for employees who have not marked the attendance for 3 or more continuous days.
 
It is not mandatory to logout from LAAS machine if login is done..
 
LAAS keeps sending triggers until attendance is regularized.
 
 
Match the type of leave with their details:
10 days; to be availed within 90 days 16 days; can carry forward 10 in a year 8 days; received at the beginning of every quarter 84 continuous days 10 days
Earned Leave
Holidays
Maternity Leave
Compensatory Off
Casual Leave
 
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