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Base - Option 2

One Source, A Marketing & Research Company, LLC - - www.OneSourceAMRC.com
 
 
Dear EVENT participant:

Thank you so much for participating in the first annual EVENT race last Sunday, October 28th. We appreciate you clicking here to give us some input on our events. Our goal is to put on the best races possible and feedback from runners like you will give us the information we need to work toward our goal.

We would like to make sure we are doing our best on what we can control. So we ask that you please take some time to answer the following questionnaire about this event - it will take you less than 10 minutes. We have partnered with a business called One Source, A Marketing & Research Company, to help us understand how we did and what we can do better next year.

Please be assured that your responses and e-mail address will remain confidential. The folks at One Source tell us that responses from each person will be rolled together and your name will never be attached to your responses. So please be honest and tell us what you really think.

Thanks for your input and for your participation in the EVENT!

Sincerely,

Raul Flores
Race Director
EVENT
 
 
 
* Did you complete the EVENT on DAY, DATE this year? That is, did you run at least one of the legs?

Yes No
 
 
 
* Which event did you participate in?
 
Event 1
 
Event 2
 
Event 3
 
 
 
* How many times have you participated in the EVENT in the past?
 
This was my first time
 
1 to 2 times in the past
 
3 to 4 times
 
5 to 10 times
 
I've run in all of them
 
 
 
* Overall, what did you think about this year's EVENT? Please think about all aspects of the event from beginning to end. Would you say the EVENT was...?
 
Excellent
 
Very Good
 
Good
 
Fair
 
Poor
 
 
 
* Please tell us why you feel the EVENT race was "poor."
   
 
 
Which of the sponsors of the EVENT event can you remember? Please enter all the sponsor company names which come to mind.

Enter only one name per row.
Sponsor Names
1
2
3
4
5
6
7
8
9
10
 
 
 
* When did you first hear about the EVENT? Please select the answer below which best describes when you first heard about this event.
 
A few days before the race
 
About a week before the race
 
Two weeks to a month before the race
 
About a month to three months before
 
Three to six months before
 
Six to nine months before
 
Nine months to a year before
 
At last year's race
 
 
 
* How did you first hear about this year's race? Would you say ...
 
A friend told me
 
RACE COMPANY
 
At STORE
 
On another race calendar
 
On Facebook
 
On Twitter
 
Internet search
 
Some other way
 
 
 
* What was the other way you heard about the EVENT?
   
 
 
 
* How did you register for this year's race? Were you registered for the race...
 
On-line on or before FIRST CUT OFF
 
Mailed in registration form before FIRST CUT OFF
 
On-line after FIRST CUT OFF
 
Mailed in registration after FIRST CUT OFF
 
At the packet pick up
 
On race day
 
 
 
* Now we want to ask a few questions about the packet pick-up process.

Which day did you pick up your race packet?
 
PICK UP DAY ONE
 
PICK UP DAY TWO
 
PICK UP DAY THREE
 
On the morning of the race
 
None of the above, someone else picked it up for me
 
 
 
* Did you buy anything at the STORE on the day you picked up your race packet?
 
Yes
 
No
 
 
 
* How was your overall experience when you made your purchase from STORE on the day you picked up your packet? Would you say it was:
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
* Approximately how much did you spend when you purchased something at STORE?
 
 
 
* How would you rate the packet pick-up process?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
* Which of the reasons listed below best describe why you think the packet pick-up process was "fair" or "poor"? Choose all that apply.
 
It took way too long
 
They didn't have my information
 
My information was incorrect
 
They were out of my shirt size
 
It was very disorganized
 
The person that helped me was rude
 
Some other reason
 

 
 
 
* What do you think about the t-shirt overall?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
* Have you visited the EVENT Website?
 
Yes
 
No
 
 
 
* What did you think of the Website overall? Would you say it was...?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
On the EVENT Website did you ...
Yes No
* WebFiller11
* WebFiller12
* WebFiller13
* WebFiller14
* WebFiller15
 
 
 
* How did you get to the race on Sunday morning?
 
I drove and parked
 
I rode with someone else and we parked
 
I rode with someone else and they dropped me off
 
I live close by so I walked/rode a bike
 
Some other way
 
 
 
* How would you rate the convenience of the parking for the run on Sunday?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
Now we'd like to know what you thought about a few aspects of the EVENT. Please tell us what you thought about each.
Excellent Very good Good Fair Poor Don't know/Didn't use
* Shuttle service
* Restroom availability at start area
* Restroom cleanliness at start area
* Water availability at start area
* Starting line organization
* The course overall
* The cleanliness of the course
* The course being sufficiently free of obstacles such as potholes, cracks and rough surfaces
* Volunteer support
* Friendliness of volunteers
Excellent Very good Good Fair Poor Don't know/Didn't use
* Enthusiasm of volunteers
* Sufficient number of volunteers
* Aid station support
* Water availability on course
* Traffic control on the course
* Finish line organization
* Restroom availability at finish area
* Restroom cleanliness at finish area
* Water availability at finish
* Finishers' medals
 
 
 
* How was your finishing time compared to what you expected?
 
Much better than I expected
 
Just a little better than what I expected
 
About what I expected
 
A little worse than what I expected
 
Much worse than what I expected
 
I had no clue what my time would be
 
 
 
* About how long did you stay in the finishers area after the race?
 
I left immediately after the race
 
I got something to drink in the finishers area and then took off right away
 
I stuck around for a while at the finishers area but left before the awards ceremony
 
I stayed at the finishers area to watch the awards ceremony, then left
 
I stayed for the after-race party
 
 
Thinking about the awards ceremony, please tell us what you thought about ...
Excellent Very good Good Fair Poor
* The awards ceremony as a whole
* The awards themselves
* AwardsFill3
* AwardsFill4
* AwardsFill5
* AwardsFill6
 
 
Now we'd like to know what you thought of the post-race party. Please rate each of the following aspects of the post-race party:
Excellent Very good Good Fair Poor Did not have any
* Variety of food provided
* Quantity of food provided
* Selection of drinks provided
* Quantity of drinks provided
* Location of the post-race party
* PRPFill6
* PRPFill7
* PRPFill8
* PRPFill9
* PRPFill10
 
 
 
* As of right now, how likely are you to participate in the EVENT next year?
 
Definitely will do this again
 
Probably will do this again
 
Might or might not do this again
 
Probably will not do this again
 
Definitely will not do this again
 
 
 
* Would you recommend the EVENT to a friend or relative in the future?
 
I absolutely would
 
I probably would
 
I might or might not
 
I probably would not
 
I absolutely would not
 
 
 
* Considering what you paid for registering for the EVENT, would you say this event was:
 
An excellent value for the money
 
Very good value for the money
 
Good value for the money
 
Fair value for the money
 
Poor value for the money
 
 
 
If there were one thing that the organizers of the EVENT could do to improve the event for you, what would that be?
   
 
 
 
Besides crossing the finish line, which part of this event was your favorite? That is, what one aspect of the EVENT did you like most?
   
 
 
 
* These last few questions are just to help us better understand the responses to these questions.

First of all, are you ...?
 
Male
 
Female
 
 
 
* What is your age?
   
 
 
 
* About how far did you travel to get to the race? That is, about how many miles away do you live?
 
2 miles or less
 
3 to 25 miles
 
26 to 50 miles
 
51 to 100 miles
 
101 to 250 miles
 
251 to 500 miles
 
Over 500 miles
 
 
 
* Did you have an over-night stay in a local hotel for the purposes of participating in the EVENT?
 
Yes
 
No
 
 
 
* How many nights did you stay in a local hotel for the purposes of the EVENT?
 
 
 
* About how much did you, yourself, spend during your trip here for the EVENT? This would include expenses for things such as hotel, food, drinks and entertainment.
 
Please contact One Source if you have any questions regarding this survey.
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