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Exit Survey
 
 

PLEASE CLICK HERE TO START THE SURVEY OVER
,
You have been invited, from a select group of 50 retailers, to participate in this survey as a part of our continuous effort to understand our customers’ perspectives and needs relative to beer Category Management (CM) services. The survey will take approximately 10 minutes to complete, depending on your answers to the questions. Please use a computer, not a tablet or mobile device, to complete the survey.

Your participation and responses to this survey are completely optional. There are no consequences if you choose not to respond. Your responses are anonymous and will be held in strict confidence.

We have commissioned The Elevation Management Group (Elevation), an independent consulting organization, to conduct the survey on our behalf. Elevation will process the data you provide for statistical and research purposes and will only share group level aggregated data with us to protect respondent confidentiality. Be assured, your name will not be attached to any specific response, report, or recommendations, unless you so choose to do so.

Having read and understood the foregoing, I voluntarily agree to and consent for Elevation to perform the processing activities described above for the purposes of this survey.
 
I consent
 
I do not consent
 
 
 


These questions are for classification purposes only.
 
 
1. What Class-of-Trade does your firm compete in?
    Select all that apply
 
Club
 
Convenience
 
Dollar
 
Drug
 
Grocery
 
Liquor
 
Military
 
Super Center
 
Other Class-of-Trade
(please type your other Class-of-Trade in the box)
 

 
 
 
 
1A. Do you manage/buy for the category in all the Class-of-Trade(s) identified above?
 
Yes
 
No
 
 
 
 
1Ai. If no, which Class-of-Trade do you manage the beer category for?
       Select all that apply
 
Club
 
Convenience
 
Dollar
 
Drug
 
Grocery
 
Liquor
 
Military
 
Super Center
 

 
 
 


These questions are for classification purposes only.
 
 
1B. How many employees report to you and assist in the decision making and management of the category?
      Number of employees NOT including yourself
#    
 
 


These questions are for classification purposes only.
 
 
2. What is the total size of your company in annual dollar sales?
    Select one response
 
Less than $1 Billion
 
$1 Billion to less than $10 Billion
 
$10 Billion to less than $25 Billion
 
$25 Billion to less than $50 Billion
 
Greater than $50 Billion
 
 
3. Across your career, how many years have you worked in the beer category? (please add non-contiguous time periods together)
    Select one response
 
>=1                          Less than or equal to 1 year
 
> 1 and <= 3           Greater than 1 year, but less than or equal to 3 years
 
> 3 and <= 6           Greater than 3 years, but less than or equal to 6 years
 
> 6 and <= 10         Greater than 6 years, but less than or equal to 10 years
 
;> 10                       Greater than 10 years
 
 
4. How long have you worked in your present position?
    Select one response
 
<= 1                         Less than or equal to 1 year
 
> 1 and <= 3           Greater than 1 year, but less than or equal to 3 years
 
> 3 and <= 6           Greater than 3 years, but less than or equal to 6 years
 
> 6 and <= 10         Greater than 6 years, but less than or equal to 10 years
 
>10                         Greater than 10 years
 
 
5. Please identify those suppliers listed below whom you engage in CM, or who provide CM services to you.
    Select all that apply 
 
Anheuser-Busch Inbev
 
MillerCoors
 
Constellation Brands - Beer Division
 
Heineken USA
 
Boston Beer
 
Pabst Brewing
 
Diageo Guinness USA
 
Mark Anthony Brands
 
Other
 

 
6. Please rank your suppliers in the order you turn to first, second, third, fourth, etc. with a CM opportunity.
    Please place a number in the box 1,2,3 etc.

 
7. Please identify the # of non-company paid personnel (i.e., individuals not compensated by your company) who provide analytical support to you on-site at your facility on a weekly basis and whose work you direct.
Brewer Distributor Other 3rd Party
# of Full-Time
# of Part-Time
 
 
8. Please break-out the numbers provided in Question 7 above, by supplier, based on CM position type.

  • Space:              Spends >80% of time in space strategies/tactics, including the creation of general or specific schematics.

  • Other-Space:     Spends <=20% of time focused on space strategies/tactics.
Space, Full Time Space, Part Time Other, Full Time Other, Part Time
 
 
CONTACT FREQUENCY
 
 
CM personnel approach problems and opportunities with different assumptions, stated and un-stated goals, as well as data and information. Based on the Relationship Characteristics shown in the questions that follow, please rate how the suppliers listed have generally participated in your CM efforts over the course of the past 12-months.
 
9. For the suppliers listed below, select how often they participated in your CM efforts during the past 12-months. 
Never Less than Quarterly At Least Quarterly At Least Monthly At Least Every Other Week At Least Weekly Multiple Days Each Week
 
 
 
9A. Thinking of just those CM personnel you work with frequently (i.e. multiple days each week or at least weekly), what are the discerning characteristics that separates these suppliers?
   
 
 
LEVEL OF PERSONNEL ENGAGEMENT
 
10. Please identify the highest level of supplier engagement you have experienced.
      Check the appropriate column of each supplier.  The level is described below the column.
None Sales Only
Any
CM and Sales
(non-managerial)
Mgr. or Analyst
CM and Sales
(managerial)
Team Leader or Dir.
CM and Sales
Dir. or VP
Snr. Leadership
Snr. VP or Dept. Mgr

Exec. Mgt.
Reports to CEO
 
 
10A. How do you define the components that make up the value equation in a supplier partnership?
   
 
 
10B. Describe the qualities that separate those suppliers whom you have engaged at the Exec. Mgt. level versus those at the Snr. Leadership Team level.
   
 
 
LEVEL OF PLANNING
 
11. Please identify the highest level of supplier CM planning you have conducted.
      Check the appropriate column of each supplier

  • Unilateral: Work performed by, or reflecting, only the point-of-view of the supplier.

  • Bilateral: Work performed by, or reflecting, the point-of-views of both the supplier and retailer.


None
Unilateral
Tactical
Annual
Planning
Unilateral
Tactical
Bi-Annual
Planning
Unilateral
Tactical
Quarterly
Planning
Bilateral
Annual
Strategic
Planning
Bilateral
Strategic
Planning
(2 – 4 yrs.)
Bilateral
Strategic
Planning
(5+ yrs.)
 
 
11A. What separates those suppliers who you strategically plan with compared to those you do not?
   
 
 
11B. Thinking of just, what deliverables do they provide that differentiates them from other suppliers?
   
 
 
SCALE OF OBJECTIVITY
 
12. Please rate supplier CM objectivity using the scale below.
Completely Subjective 0%Extremely Subjective 12.5%Very Subjective 25.0%Somewhat Subjective 37.5%Ambivalent 50.0%    Somewhat Objective 62.5%Very Objective 75.0%Extremely Objective 87.5%Completely Objective 100%
-
-
-
 
 
 
12A. In your opinion, what enables the suppliers you rated 75% or higher on the scale to be objective?
please type the suppliers name before your answer
   
 
 
12B. In your opinion, what enables the suppliers you rated 75% or higher on the scale to be objective?
please type the suppliers name before your answer
   
 
 
12C. In your opinion, what enables the suppliers you rated 75% or higher on the scale to be objective?
please type the suppliers name before your answer
   
 
 
12D. In your opinion, what enables the suppliers you rated 75% or higher on the scale to be objective?
please type the suppliers name before your answer
   
 
 
12E. In your opinion, what enables the suppliers you rated 75% or higher on the scale to be objective?
please type the suppliers name before your answer
   
 
 
12F. In your opinion, what enables the suppliers you rated 75% or higher on the scale to be objective?
please type the suppliers name before your answer
   
 
 
12G. In your opinion, what enables the suppliers you rated 75% or higher on the scale to be objective?
please type the suppliers name before your answer
   
 
 
12H. In your opinion, what enables the suppliers you rated 75% or higher on the scale to be objective?
please type the suppliers name before your answer
   
 
 
12I. In your opinion, what enables the suppliers you rated 75% or higher on the scale to be objective?
please type the suppliers name before your answer
   
 
 
12J. In your opinion, what enables the suppliers you rated 75% or higher on the scale to be objective?
please type the suppliers name before your answer
   
 
 
12K. In your opinion, what enables the suppliers you rated 75% or higher on the scale to be objective?
please type the suppliers name before your answer
   
 
 
ANALYTIC VARIABLES
 
13. Rank order each supplier on their ability to meet your CM analytical needs relative to the following variables. 
     #1 = “Best”, #2 = “2nd Best”, #3 = “3rd Best”, etc.
General Trends Assortment Analysis Promotion Analysis Pricing Analysis Space Analysis Consumer Insights Shopper Insights
 
 
 
13A. Please list any other analytic variable you believe is missing from the list above in Question 13.
   
 
 
13B. For each analytic variable listed below, please rank them in the order of importance to you. Click and drag the variable name to the appropriate rank order. 
Drag your choices here to rank them
     
     
    13C. For the analytic you ranked #1 above in question #13B, please explain what your primary need is.
       
     
     
    SPECTRUM OF TRUST
     
    14. Using the legend below, please identify the highest level of trust you have developed with CM personnel.  
          Place a single check in the appropriate column of each supplier
    Not Applicable Transactional Coordinated Results Capability Intent Institutional
     
     
    Spectrum of Trust

    • Not Applicable:     Do not have or engage the supplier in a CM relationship

    • Transactional:       Trust in ability to follow directions

    • Coordinated:         Trust in ability to meet objectives / goals

    • Results:                 Trust in proven track record, accomplishments, or impact on the business or relationship

    • Capability:             Trust in attitude, skills, knowledge, or style

    • Intent:                    Trust in motives, agenda, or behaviors

    • Institutional:         Trust is mutual and complete between organizations
     
     
    14A Please provide any comments about suppliers trustworthiness below.
       
     
     
    DECISION MAKING - CM Process Elements
     
    15. What is the highest level of recommendations you seek from suppliers relative to the CM process?
          Place a single check in the appropriate column of each supplier 
    None Independent
    Execution Plan
    Cooperative
    Tactics
    Execution Plan
    Coalition
    Analysis
    Strategies
    Tactics
    Execution Plan
    Consensus
    Role
    Action Statements
    Analysis
    Goals & Objectives
    Strategies
    Tactics
    Execution Plan
    Collaboration
    Definition
    Role
    Action Statements
    Analysis
    Goals &Objectives
    Strategies
    Tactics
    Execution Plan
    Scorecard
    Evaluation
     
     
    15A. Please provide any comments about supplier recommendations below.
       
     
     
    ROLE IN CM - Plan Development, Strategies, Tactics, Execution, Evaluation
     
    16. What role do suppliers play within your CM process?
         Place a single check in the appropriate column of each supplier
    None Implements
    Tries to follow the CM plan execution requests, regardless of whether they agree. They may, or may not, be successful.
    Supports
    Advocates for the implementation of the CM plan throughout their network of distributors and constituents
    .
    Provides
    Supplies strategic or tactical info as requested. Honors requests from competitors leading the CM process your behalf. Acts only as a source of info, which may, or may not, influence decisions.
    Confirms
    Affirms strategies crafted and tactics proposed. Could be limited to a specific set such as only space mgt. Recommends adjustments as requested.
    Jointly Manages
    Per your direction, not from a competitor who is leading the CM process on your behalf. Creates unique strategies and tactics. Monitors execution. Evaluates performance. Recommends mid-course adjustments as necessary.
    Leads & Completes
    Requests, gathers, and assimilates input from other suppliers. Creates unique strategies and tactics. Monitors execution. Evaluates performance. Recommends mid-course adjustments as necessary.
     
     
    TOTAL ALCOHOLIC BEVERAGE (TAB)
     
     
    17. How important is it for suppliers to build their analysis and recommendations on total alcoholic beverages?
     
    Strongly Disagree
     
    Disagree
     
    Neither
     
    Agree
     
    Strongly Agree
     
     
    17A. Please provide any comments about TAB below.
       
     
     
    ONE LAST QUESTION
     
     
    18. Would you like The Elevation Management Group to pass your name and individual survey responses along to Constellation Brands – Beer Division?
     
    Yes, I grant my permission
     
    No, I do not grant my permission
     
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