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BikesharingUpdate2013 - OLD

Exit Survey
 
 
What is your Name and/or Title?
   
 
 
What is the name of your organization?
   
 
 
 
The following questions apply to all activity in your system during 2012 (whether you are seasonal or year round).

 
 
 
For the questions in this survey we ask for "unique user" counts and total membership counts.

A "unique user" is a single individual, who may have purchased a certain type of membership multiple times (most relevant for short-term users). Regardless of the number of transactions a "unique user" has made, they are to be counted as "1".

For the purposes of this survey, total membership counts include a single person purchasing multiple memberships or rides. For example, an individual purchasing 8 memberships or rides of a specific type should be counted as 8 memberships.

If you find that questions are not answerable with data found in your organizational database, please select "I cannot answer this question".
 
 
 
Reminder: A "unique user" is a single individual, who may have purchased a certain type of membership multiple times (most relevant for short-term users). Regardless of the number of transactions a "unique user" has made, they are to be counted as "1".
 
 
 
First, please tell us about your unique annual users/members.
 
 
As of December 31, 2012, how many unique annual users/members did your system have active on this date?
   
 
 
 
 
I cannot answer this question.
 
 
 
Reminder: A "unique user" is a single individual, who may have purchased a certain type of membership multiple times (most relevant for short-term users). Regardless of the number of transactions a "unique user" has made, they are to be counted as "1".
 
 
 
Next, please tell us about your unique casual members/users.
 
 
During all of 2012, how many unique casual users/members (i.e., 24 hours to 29 days) did your system have in total?
   
 
 
 
 
I cannot answer this question.
 
 
 
Reminder: A "unique user" is a single individual, who may have purchased a certain type of membership multiple times (most relevant for short-term users). Regardless of the number of transactions a "unique user" has made, they are to be counted as "1".
 
 
 
Now we would like to know about your unique "intermediate-term" users/members.
 
 
During all of 2012, how many unique "intermediate-term" users/members did your system have in total? An "intermediate-term" membership is for 30 days or longer, but less than an annual membership. If this situation is not applicable to your system, please state N/A.
   
 
 
 
 
I cannot answer this question.
 
 
 
Reminder: A "unique user" is a single individual, who may have purchased a certain type of membership multiple times (most relevant for short-term users). Regardless of the number of transactions a "unique user" has made, they are to be counted as "1".
 
 
 
Please tell us about your unique occasional users/members. Some systems have this classification (which is different from "casual" memberships (i.e., 24 hours to 29 days). If your system does not carry this classification, just put "N/A".
 
 
During 2012, how many unique occasional users/members did you have in total (if any)?
   
 
 
 
 
I cannot answer this question.
 
 
 
How many of your annual users/members were also purchasers of casual (i.e., 24 hours to 29 days) memberships? (Enter N/A if unknown)
   
 
 
 
Reminder: For the purposes of this survey, total membership counts include a single person purchasing multiple memberships or rides. For example, an individual purchasing 8 memberships or rides of a specific type should be counted as 8 memberships.
 
 
 
Alternatively, please tell us about total annual memberships (not unique) sold in 2012...
 
 
During 2012, how many total annual memberships did your system sell? (Enter N/A if unknown)
   
 
 
 
Reminder: For the purposes of this survey, total membership counts include a single person purchasing multiple memberships or rides. For example, an individual purchasing 8 memberships or rides of a specific type should be counted as 8 memberships.
 
 
 
Alternatively, please tell us about your total casual memberships sold in 2012. For this count, a single person can be counted multiple times. For example, someone who buys 10 memberships during the year, would add 10 to the total.
 
 
During 2012, how many total casual memberships (i.e., 24 hours to 29 days) did your system sell? (Enter N/A if unknown)
   
 
 
 
Reminder: For the purposes of this survey, total membership counts include a single person purchasing multiple memberships or rides. For example, an individual purchasing 8 memberships or rides of a specific type should be counted as 8 memberships.
 
 
 
Alternatively, please tell us about your "intermediate-term" memberships sold in 2012...
 
 
During 2012 (January 1 to December 31), how many "intermediate-term" memberships did your system sell? An "intermediate-term" membership is for 30 days or longer, but less than an annual membership. If this situation is not applicable to your system, please state N/A.
   
 
 
 
Reminder: For the purposes of this survey, total membership counts include a single person purchasing multiple memberships or rides. For example, an individual purchasing 8 memberships or rides of a specific type should be counted as 8 memberships.
 
 
 
Alternatively, please tell us about your occasional memberships sold in 2012.
 
 
During 2012, how many occasional memberships did you sell (if any)? Some systems have this classification (which is different from "casual" memberships (i.e., 24 hours to 29 days). If your system does not carry this classification, just put "N/A".
   
 
 
 
These final questions inquire about the number of bicycles, docking stations, and rides provided by your system.
 
 
 
During September 2012, how many bicycles were in-use (on a docking-station, able to be checked out) within your system? (Enter N/A if unknown)
   
 
 
 
During September 2012, how many docking-stations were operational in your system? (Enter N/A if unknown)
   
 
 
 
How many rides (check-in to check-out) occurred in your system service during 2012? (Enter N/A if unknown)