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  1. Surveys
  2. 2010
  3. May
  4. B
  5. Blackberry Bold 9700
0%
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Dear Blackberry Users,

You are invited to participate in our survey on Blackberry Swapping Program. It will take about 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Start button below.
 
 
 
* (1) Having experienced both network operators' services, which network do you think is more stable?
 
CTM
 
Hutchison
 
 
 
* (2) Comparing with pervious handheld models you have ever used, which one do you prefer?
 
7100
 
8100 Pearl
 
8800
 
8700
 
8320
 
Bold 9700
 
It's hard to say
 
 
(3) Please rate the BlackBerry features that are important to you by selecting from 1 to 3, with 1 being extremely important and 3 less important.
1 2 3
* Operating System
* Battery Life
* Voice Quality
* Security Features
* Camera/Video Resolution
* Connectivity
* Screen Size
* Keyboard
* Weight
* Earpiece
 
 
 
(4) If there is an upgraded handheld model about to launch, which feature of the previous models do you expect to be remained/enhanced? (Multi-selection)
 
Track ball
 
SureType Keyboard
 
Touchpad
 
Smartdialing
 
Auto text
 
Other(please specify)

 
 
 
(5) If there is an alternative BlackBerry-enabled device for you to choose, which one do you expect?
 
iPhone
 
HTC
 
Nokia
 
Sony Ericsson
 
Others
 
 
 
(6) Will you upgrade the handheld software in person?
 
Yes, I'm an expert!
 
No,I'm new to it.
 
PSC manages that better than I.
 
 
 
(7) Is the FAQ given by PSC useful?
 
Yes
 
No(please specify)
 
 
 
* (8) Are you satisfied with the whole BlackBerry swap process?
 
Yes
 
No
 
 
 
(9) Please feel free to make your comments:
   
 
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