Brand & Value Survey 2015

Please start with the survey now by clicking on the Continue button below.

* Coastline helps members reduce the cost of banking and maximise returns.

Strongly Agree

Somewhat Agree

Don’t Agree

Please outline where you have encountered or aware of issues with members in relation to their cost of banking and maximising returns.

* Coastline supports the community.

Strongly Agree

Somewhat Agree

Don’t Agree

Please suggest opportunities of where the community could be supported which aligns to the Credit Union.

* Coastline is accessible and convenient.

Strongly Agree

Somewhat Agree

Don’t Agree

Please outline where you have encountered or aware of issues with members in relation to accessibility and convenience.

* Coastline has competitive pricing.

Strongly Agree

Somewhat Agree

Don’t Agree

Please outline where you have encountered or aware of issues with members in relation to pricing.

* We are proactive in supporting each other and members.

Strongly Agree

Somewhat Agree

Don’t Agree

* There is team unity in supporting each other and members.

Strongly Agree

Somewhat Agree

Don’t Agree

* We listen and communicate effectively with each other and with members.

Strongly Agree

Somewhat Agree

Don’t Agree

* We are professional in dealing with each other and members.

Strongly Agree

Somewhat Agree

Don’t Agree

* We show empathy with each other and with members.

Strongly Agree

Somewhat Agree

Don’t Agree

Please outline any views you may have which may assist in enhancing proactive support, team unity, listening and communicating effectively, professionalism in our dealings, and showing empathy.

What should Coastline start doing?

What should Coastline keep doing?

What should Coastline stop doing?

* I am located at.

South West Rocks Branch

Smith St Branch

West Kempsey Branch

Port Macquarie Branch

Taree Branch

Head Office Administraion and Support