British Airways Case

The main purpose of this research study is to determine the extent at which the British Airways is consistent to develop its organisational culture and to identify its impact on the organisational performance. This questionnaire will be used to provide comprehensive data to support this research, for the completion of dissertation. Instructions: Write your answers on the lines provided for questions (1-3). Underline your response for each statement (4-15).

I Agree

Please indicate your current office location (country name)?

How many years you are working with British Airways?

What is your current Job title?

Gender

Male

Female

Do you think that most of the significant changes is the result of pressures imposed from top management in the organisation BA?

Do you think that the majority of the employees at British Airways accepted BA organizational culture?

Competitive Advantage: Do you think that the Integration of different cultures between the management and staff in the headquarter and its operating countries help British Airways to gain competitive advantage globally?

BA Cultural Orientation: Do you think that employees from similar cultural backgrounds are less likely to face conflicts at work, compared to employees with different cultural backgrounds?

Do you think that on the job and off the job training in equality and diversity helps to improve the productivity of the employees?