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  2. 2013
  3. April
  4. C
  5. cargoStatus Survey for Salemen
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Hello:

Nowadays, online shipment tracking has become a core service that global logistics service providers must provide.

You are invited to participate in our survey and your responses will be strictly confidential. Thus, we will learn your opinions for our coming approach and will design the appropriate trainings to you if needed.

If you have questions at any time about the survey or the procedures, you may contact [email protected] for assistance.

Thank you very much for your time and support. Please start with the survey now by clicking on the button below and please complete this survey by 19-Apr-2013.

Thanks again for your kind attention and co-operation.

B.rdgs.,
cargoStatus Project Team
 
 
 
* Q1. How long have you been working at UFL?
 
Less than 1 year
 
Less than 3 years
 
More than 3 years
 
More than 5 years
 
 
 
* Q2. Have you viewed the cargoStatus demo on UFL's website?
 
Yes
 
No. Please explain
 
 
 
* Q3. How often do you promote cargoStatus to your customers?
 
Never
 
Seldom
 
Sometimes
 
Always
 
 
 
* Q4. Refer to Q3, please further explain your answer.
   
 
 
 
* Q5. What kind of support would you like to receive from the cargoStatus team? (Select all that applies)
 
Training via VC / Bluejeans
 
Handouts only
 
On-site training
 
Join sales call if needed
 
Others. Please explain

 
 
 
* Q6. On a scale of 1 to 5, how would you rate your confidence level in promoting or demonstrating cargoStatus to customers?
 
1 - don't know because have not tired
 
2 - no confident at all
 
3 - slightly confident
 
4 - confident
 
5 - very confident
 
 
 
* Q7. Refer to Q6, please explain your rating.
   
 
 
 
* Q8. Which of the following statements about cargoStatus do you agree with? (Select all that applies)
 
It is a useful shipment tracking tool
 
It is not user friendly
 
The speed is slowly and without information provided
 
Other. Please explain

 
 
 
* Q9. Refer to Q8, please explain your answers with example(s).
   
 
 
 
* Q10. Which of the following responses have you received from the customers after introducing them to cargoStatus? (Select all that applies)?
 
Positive, would like to test it out
 
Positive, would like to start using it right away
 
Positive, but do not find a need for it at this point
 
Doubtful and try to compare with competitors' systems
 
Feel free to provide more information, or other scenarios you face. Please explain.