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  1. Surveys
  2. 2015
  3. June
  4. C
  5. CentraSight Access Customer Service Survey
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Exit Survey
 
 
Thank you for using the CentraSight Access Treatment Program patient portal! We want to hear from you! Your responses will help us to make improvements our current system. The survey should take about 5 minutes to complete and will close on June 26, 2015. Don't worry; what you tell us in the survey will be kept confidential.” As a token of our appreciation for completing the survey, we welcome you to enter into our prize drawing for a $100 gift card to Amazon.com at the end of the survey!
 
 
 
 
* 1. Have you logged into the CentraSight Access portal since receiving your credentials? If no, please explain.
 
Yes
 
No
 
 
 
* 1. On average, how long does it take for you to input the information into the portal?
 
2 minutes or less
 
5 minutes
 
10 minutes
 
20 minutes
 
20+ minutes
 
 
 
* 1. Are you receiving email notifications about upcoming appointments and CentraSight portal updates?
 
Yes
 
No
 
Unsure
 
I am not the main portal contact
 
 
 
* How can we improve the CentraSight Access Patient Portal?
   
 
 
 
* How helpful would you rate our Case Managers?
 
Extremely helpful
 
Very helpful
 
Moderately helpful
 
Slightly helpful
 
Not at all helpful
 
 
 
* If you needed assistance with the CentraSight Access patient portal, would you know who to contact?
 
Yes
 
No
 
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