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  5. Client Feedback Survey

Client Feedback Survey

Client Feedback Survey
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Exit Survey
 
 
Thank you for engaging The Little Dash. You are invited to participate in our Client Feedback Survey. We believe in constant improvement to better meet our client and customers' needs.

It will take 3-5 minutes to complete the questionnaire.


Your participation is completely voluntary. Your survey responses will be strictly confidential.

If you have questions at any time about the survey, you may contact The Little Dash by email at [email protected]. 

Thank you very much for your time and support.

Please start with the survey now by clicking on the Continue button below.
 
 
 
* Which service(s) did you use?
 
Graphic Design
 
Website Design
 
Photography/ Videography
 
Performing art talents for company events
 
Other
 

 
 
 
Please briefly describe the business problem/ need you had prior to engaging our service(s)
   
 
 
Please rate our service quality
* Overall
 
 
Please indicate your level of satisfaction with the following attributes of our service.
Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied
* On-time delivery of service
* Quality of artistic service
* Methods of communication
* Quality of support
* Post-service follow-up
* Professionalism
 
Please rate how strongly you agree/disagree with the following statements.
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
* We achieved the pre-established targets/goals
* We understand the needs of your company
* We are thorough in planning and execution
* We provided value-added services worth the pricing/cost
 
 
* How likely are you to recommend our service to others?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
* How do we rate compared to other similar service providers?
 
Much better
 
Better
 
About the same
 
Worse
 
Much worse
 
Don't know/not applicable
 
 
 
Do you have any other comments/ suggestions for improvement?
   
 
 
 
Finally, help us understand how to reach other customers like yourself. How did you hear about us?
 
Word-of-mouth referral from business-related contact
 
Word-of-mouth referral from family/ friend
 
Website
 
Facebook
 
Online search engine/ found through research
 
Flyer
 
Advertisement
 
Other