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Client Satisfaction Survey Form

We provide pre-trained Virtual Assistants to the Real Estate Industry
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As it is our main goal to make sure that we are always giving you the best quality of service we can, we would like to ask a few minutes from you to tell us more about your experience so far and how we can still serve you better. We appreciate your business and want to make sure that we meet your expectations.

Your survey responses will be strictly confidential and your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Mimi Ancheta  at 07 3251 3373 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* In evaluating your most recent REA experience, was the quality of service you received:
 
Very unsatisfied
 
Somewhat unsatisfied
 
Neither satisfied nor unsatisfied
 
Somewhat satisfied
 
Very satisfied
 
 
 
Please describe if there was any particular aspect of the service experience that stood out:
   
 
 
 
If you indicated that the customer service was unsatisfactory, would you please describe what happened?
   
 
 
 
* How would you rate your current RE Assistant's work?
 
Poor
 
Average
 
Excellent
 
 
 
* What would you want your RE Assistant to improve on?
   
 
 
 
* The process for getting your concerns resolved was:
 
Very unsatisfied
 
Somewhat unsatisfied
 
Slightly unsatisfied
 
Neither satisfied nor unsatisfied
 
Slightly satisfied
 
Somewhat satisfied
 
Very satisfied
 
 
 
* How helpful is an REA to your company?
   
 
 
 
* Does your current REA meet you work expectations?
 
Always
 
Most of the time
 
About half the time
 
Once in a while
 
Never
 
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