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  2. 2013
  3. May
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  5. CNUSB Frio

CNUSB Frio

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Exit Survey
 
 
Bayer’s CONTOUR NEXT USB meter was launched a year ago. In order to help us understand what people think about CONTOUR NEXT USB, we would very much appreciate it if you could fill in this short survey. The survey should take no more than 10-15 minutes of your time.
 
 
 
* Name
   
 
 
* Address
   
 
 
* Postcode
   
 
 
 
* How do you manage your diabetes?
 
Insulin only – with injections
 
Insulin only – with insulin pump
 
Tablets
 
Insulin and tablets
 
Diet and exercise
 
Other injectable therapy
 
 
 
* How many times do you inject yourself each day?
 
1
 
2
 
3
 
4
 
5+
 
 
 
* How many times do you test your blood glucose each day? If you use more than one meter, tell us the total number of tests you do in a day.
 
1-4
 
5-9
 
10-14
 
15-19
 
20-24
 
25-29
 
30+
 
 
 
* How many times do you test your blood glucose each day with CONTOUR NEXT USB?
 
0
 
1-4
 
5-9
 
10-14
 
15-19
 
20-24
 
25-29
 
30+
 
 
 
* Before you started using CONTOUR NEXT USB, how did you record your blood glucose readings?
 
In a diary
 
Using diabetes management software
 
Mix of diary and software
 
I just used the meter’s memory
 
Other
 
 
 
Which resources do you use to find information about diabetes?
Yes – weekly Yes – monthly Yes – less often I have never used
* Contact blood glucose monitoring companies
* Contact my nurse
* Read diabetes magazines
* Read general healthy living magazines
* Ask my friends/family
* Look on a pharmaceutical company website
* Look on a diabetes website (not a pharmaceutical company)
* Ask a question on a diabetes forum/chat room
* Other
 
 
 
* How did you first find out about your CONTOUR NEXT USB meter?
 
Offer on BD pen needle pack
 
Direct mail
 
Bayer website
 
Other diabetes website
 
Diabetes magazine
 
Diabetes nurse
 
Recommendation from a friend
 
Other
 
 
 
 
* What made you decide to start using the meter? If there is more than one reason, please choose the most important reason.
 
Free offer
 
Old meter was broken
 
Recommendation from healthcare professional
 
Recommendation from friend
 
It looked nicer than my other meter
 
It had features that I liked
 
Other
 
 
 
 
* Were you able to start using the meter straight away?
 
Yes – I did not need to read the instructions
 
Yes – after reading the instructions
 
No – I had to call Bayer Diabetes Support
 
No – I was waiting for a wall charger
 
No – I never started using the meter
 
 
 
* Why did you not start using the meter?
 
Didn’t like it
 
Didn’t understand how to set it up
 
Thought it was too difficult to use
 
Started using a different meter
 
Was unable to get test strips from my GP/pharmacy
 
I don’t have a computer
 
Other
 
 
 
 
* Which meter did you use before you started on Bayer’s CONTOUR NEXT USB?
 
One Touch Ultra
 
One Touch UltraSmart
 
One Touch UltraEasy
 
One Touch Vita
 
One Touch Verio Pro
 
AccuChek Active
 
AccuChek Advantage
 
AccuChek Aviva
 
AccuChek Compact/Compact Plus
 
AccuChek Aviva Nano
 
AccuChek Aviva Expert
 
Optium Xceed
 
Freestyle Freedom
 
Freestyle Mini Lite
 
Freestyle Freedom Lite
 
Freestyle Insulinx
 
Glucomen Glyco
 
Glucomen Visio
 
Glucomen LX
 
Wavesense Jazz
 
Caresens N
 
GlucoRX
 
Microdot Plus
 
True Result Twist
 
Bayer’s CONTOUR
 
Bayer's CONTOUR XT
 
Bayer’s CONTOUR LINK
 
Bayer's CONTOUR NEXT USB
 
Bayer's CONTOUR USB
 
Bayer’s BREEZE 2
 
Bayer’s DIDGET
 
Other
 
 
 
 
* Is CONTOUR NEXT USB the only meter you use?
 
Yes
 
No
 
 
 
* Which meter are you using most?
 
One Touch Ultra
 
One Touch UltraSmart
 
One Touch UltraEasy
 
One Touch Vita
 
One Touch Verio Pro
 
AccuChek Active
 
AccuChek Advantage
 
AccuChek Aviva
 
AccuChek Compact/Compact Plus
 
AccuChek Aviva Nano
 
AccuChek Aviva Expert
 
Optium Xceed
 
Freestyle Freedom
 
Freestyle Mini Lite
 
Freestyle Freedom Lite
 
Freestyle Insulinx
 
Glucomen Glyco
 
Glucomen Visio
 
Glucomen LX
 
Wavesense Jazz
 
Caresens N
 
GlucoRX
 
Microdot Plus
 
True Result Twist
 
Bayer’s CONTOUR
 
Bayer's CONTOUR XT
 
Bayer’s CONTOUR LINK
 
Bayer's CONTOUR NEXT USB
 
Bayer's CONTOUR USB
 
Bayer’s BREEZE 2
 
Bayer’s DIDGET
 
Other
 
 
 
 
Please tell us which features of the CONTOUR NEXT USB meter are most important to you. Put a 1 next to the most important, 2 next to 2nd most important and 3 next to 3rd most important.
Clear screen
Brightly coloured display
Pre- and post-meal marking with Autolog
Logging carbohydrate intake
Logging insulin doses
Reviewing averages
Integrated GLUCOFACTS DELUXE software
Data sharing with my diabetes nurse or doctor
Viewing results within my target range
Ability to customise target range
500 MB extra memory
2,000 test memory
Illuminated test strip port
No Coding™ technology
Rechargeable battery
Sleek, shiny appearance
Small size
Displays written error messages, not error codes
 
 
 
* Please tell us how many of the CONTOUR NEXT USB features you have ever used. Put a tick next to the features you have used. Please select all that apply.
 
Marked pre- and post-meal results with Autolog
 
Set a Reminder after taking a test, to remind myself to test after a meal
 
Set a Reminder after taking a test, to remind myself to test much later in the day (not specifically after a meal)
 
Added a Note to a result
 
Shared data with my diabetes nurse
 
Logged carbohydrate intake
 
Logged insulin intake
 
500 MB extra memory
 
Illuminated test strip port
 
Customised my target ranges
 
Reviewed my results on the meter
 
Reviewed my results with GLUCOFACTS DELUXE software

 
 
 
* Please tell us which of the CONTOUR NEXT USB features you use on a regular basis, i.e. at least once a week. Please select all that apply.
 
Marked pre- and post-meal results with Autolog
 
Set a Reminder after taking a test, to remind myself to test after a meal
 
Set a Reminder after taking a test, to remind myself to test much later in the day (not specifically after a meal)
 
Added a Note to a result
 
Shared data with my diabetes nurse
 
Logged carbohydrate intake
 
Logged insulin intake
 
500 MB extra memory
 
Illuminated test strip port
 
Customised my target ranges
 
Reviewed my results on the meter
 
Reviewed my results with GLUCOFACTS DELUXE software

 
 
For the features you haven’t used, please tell us why you have not used them.
n/a - I have used this feature Too complicated Not relevant to me Don’t understand how to use it Don’t understand why I would need to use it I don’t have a computer I didn’t know about this feature
* Marked pre- and post-meal results with Autolog
* Set a Reminder after taking a test, to remind myself to test after a meal
* Set a Reminder after taking a test, to remind myself to test much later in the day (not specifically after a meal)
* Added a Note to a result
* Shared data with my diabetes nurse
* Logged carbohydrate intake
* Logged insulin intake
* 500 MB extra memory
* Illuminated test strip port
* Customised my target ranges
* Reviewed my results on the meter
* Reviewed my results with GLUCOFACTS DELUXE software
 
 
 
* Have you used Bayer’s GLUCOFACTS DELUXE software?
 
Yes
 
No
 
 
 
* Which of the following features have you used?
 
Standard Day report
 
Standard Week report
 
Trends report
 
Logbook report
 
Summary report
 
Printed out copies of the reports I have created
 
Emailed reports to my diabetes nurse or doctor

 
 
 
What do you like most about your CONTOUR NEXT USB meter?
   
 
 
Have you ever used the following sources to answer a question about your CONTOUR NEXT USB?
Yes – weekly Yes – monthly Yes – less often I have never used
* Contacted Bayer Diabetes Support by phone
* Contacted Bayer Diabetes Support by email
* Contacted my nurse
* Looked in the user guide
* Looked on the Bayer website
* Looked on a diabetes website (not Bayer)
* Asked a question on a diabetes forum/chat room
* Other
 
 
* How would you rate the amount of information Bayer provides about the CONTOUR NEXT USB meter? Please consider all types of information – customer support, user guide, website, promotional leaflets – when choosing your answer.
 
1 – too much
 
2
 
3 – just right
 
4
 
5 – not enough
 
 
* What could we do differently?
   
 
 
 
* How have you changed your testing behaviour since starting to use CONTOUR NEXT USB? Please tick as many as apply.
 
I test more often
 
I test less often
 
I use my record diary less often
 
I use the logbook on my meter more often
 
I use diabetes management software more often
 
I don’t do anything differently

 
 
Please rate on a scale of 1-5 where 1 = strongly disagree and 5 = strongly agree. Bayer’s CONTOUR NEXT USB.
1 2 3 4 5
* Is easier to use than my previous meter
* Helps me understand trends in my blood glucose
* Helps me understand the impact of diet and insulin on my blood glucose control
* Has helped me make positive changes to my diabetes management
* Has improved my diabetes control
 
 
Please rate on a scale of 1-5 where 1 = strongly disagree and 5 = strongly agree. The Autolog feature on Bayer’s CONTOUR NEXT USB.
1 2 3 4 5
* Has encouraged me to start marking my results as before or after meal
* Makes it easier to mark my results as before or after meal
* Helps me make decisions about foods to eat and foods to avoid
* Helps me understand trends in my blood glucose
* Has helped me make positive changes to my diabetes management
* Has helped me improve my diabetes control
 
 
Please rate on a scale of 1-5 where 1 = strongly disagree and 5 = strongly agree. The target ranges feature (ability to adjust target ranges to reflect your own personal blood glucose targets) on Bayer’s CONTOUR NEXT USB.
1 2 3 4 5
* Makes it easier to see how many of my results are within range
* Helps me understand trends in my blood glucose
* Has helped me make positive changes to my diabetes management
* Has helped me improve my diabetes control
 
 
Please rate on a scale of 1-5 where 1 = strongly disagree and 5 = strongly agree. The ability to log carbohydrate and insulin intake on Bayer’s CONTOUR NEXT USB.
1 2 3 4 5
* Makes it easier for me to understand the impact of diet and insulin on my blood glucose control
* Helps me make decisions about foods to eat and foods to avoid
* Helps me understand trends in my blood glucose
* Has helped me make positive changes to my diabetes management
* Has helped me improve my diabetes control
 
 
Please rate on a scale of 1-5 where 1 = strongly disagree and 5 = strongly agree. Bayer’s GLUCOFACTS DELUXE.
1 2 3 4 5
* Is easier to use than other diabetes management software
* Helps me understand trends in my blood glucose
* Has helped me make positive changes to my diabetes management
* Has improved my diabetes control
 
 
 
* How likely are you to continue using your CONTOUR NEXT USB meter for the next 12 months?
 
1 – very likely
 
2 – quite likely
 
3 – not sure
 
4 – quite unlikely
 
5 – very unlikely
 
 
 
* How likely are you to recommend CONTOUR NEXT USB to other people with diabetes?
«Very UnlikelyVery Likely»
012345678910
 
 
 
* How would you rate your experience with CONTOUR NEXT USB on a scale of 1-10?
«Very UnlikelyVery Likely»
012345678910
 
 
 
* Would you be willing to share your story either on Bayer’s website or in a newsletter or other promotion?
 
Yes
 
No
 
 
 
* Which one improvement would you most like to be made to CONTOUR NEXT USB?
   
 
 
 
* Is there anything Bayer could do to make your life with diabetes easier?
 
Yes
 
No
 
 
What could Bayer do?