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The team at Cooper Wood Specialties strives to provide customers with quality products and excellent service. Please take a moment to complete this brief survey in order to help us improve our operations.

In appreciation for completing this survey, John Cooper would like to take $20 off your next Cooper Wood Specialties order.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
How long have you been a Cooper Wood Specialties customer?
   
 
 
How would you rate your satisfaction with the SERVICE you have received from Cooper Wood Specialties?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Ease of Ordering
Delivery Time
Delivery Method (AAA Cooper or Old Dominion)
 
 
How would you rate your satisfaction with the PRODUCTS of Cooper Wood Specialties?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Appearance
Quality
Competitively Priced
 
 
How would you rate your satisfaction with the CUSTOMER SUPPORT you have received in the case of resolving a problem?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Resolved in a timely manner
Company Representative was courteous
Satisfied with the resolution
 
 
 
Do you have a Cooper Wood Specialties SALES REPRESENTATIVE who calls on your company? If "yes", how often does he/she contact you, and by what method (in person, by phone, via email)?
   
 
 
 
Finally, what comments or suggestions do you have for improving the products and service at Cooper Wood Specialties?
   
 
Upon returning the survey to Cooper Wood Specialties, your account will be credited $20 to be used toward your next order. We appreciate your taking the time to help Cooper Wood Specialties better serve you!
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