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From a manger’s perspective, how challenging is it to supervise people from a culturally diverse background? Tick the appropriate box. Please explain why you have given this answer.
 
Extremely challenging
 
Somewhat challenging
 
Neutral
 
None at all
 
 
How have you been encouraged to deal effectively with cultural diversity? Tick all that are relevant.
 
Worked with colleagues from a culturally diverse background before, hence am comfortable
 
Social meetings at work to assist employees from diverse backgrounds
 
Cultural sensitivity training
 
No help at all

 
 
 
What do you consider important when dealing with cultural diversity? Tick all that apply.
 
Its impact on global business
 
To understand the legal, political, social, economic and cultural environments of foreign nations
 
Honour beliefs and sensibilities
 
Encompasses the whole range of human experiences

 
 
 
What is the value of cultural diversity to your company and why? Tick all that apply.
 
Strengthens long-term competitiveness
 
Higher creativity and innovation
 
Retains the best available human talent
 
Amplifies corporate profits

 
 
 
What are the potential problems of embracing cultural diversity in a multinational organisation? Please expand your answer.
 
Communication difficulties
 
Polarises different social groups
 
Increases ambiguity, complexity, and confusion
 
Lack of cohesion
 
 
 
What impact does cultural diversity have on the operations of the company? Tick the appropriate box.
 
Extreme impact
 
Somewhat impact
 
Neutral
 
None at all
 
 
 
What are the key aspects to be considered while promoting organisational excellence in culturally diverse MNCs?
 
Enhance market intelligence and marketing ability
 
Increases adaptability & flexibility of an organisation to environmental changes
 
Legal compliance – equality of opportunity
 
Other reasons
 
 
 
What are the factors that enhance employee relations in culturally diverse MNCs?
 
The right to belong or not to belong to a Trade Union (or equivalent employee organisation)
 
Access to flexible working practices such as part time, parental leave, annualised hours, time off to look after dependents (e.g. older family members)
 
Social club where staff and their families can meet out of work hours for pleasure
 
Separate clubs and societies at work to help under represented culturally diverse employee’s network and improve relationships at work
 
If there any other methods used in your organisation, please indicate what this is
 
 
 
Does your company have a comprehensive policy on fostering cultural diversity at the work place in order to achieve organisational objectives? If yes, kindly summarise the policy in a few sentences or, if possible, email me a copy please? Email address: [email protected]
   
 
 
 
What qualities and skills do you think a manager of a diverse workforce should possess? Indicate all that apply.
 
Self-awareness
 
Empathy
 
Broad perspective
 
Communication
 
Compassion
 
Commitment
 
Conscious responsibility
 
Tangible engagement

 
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