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Surveys
2010
May
C
Customer Expectations
Customer Expectations
Survey on 'Factors influencing parental decision on choosing a cord blood bank'
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Rate the importance of best infrastructure/lab facility in cord blood banking process?
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Rate the impact of certifications and accreditations hold by the orgranisation on parental decision over choosing a cord blood bank?
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How much does 'Financial stability & profitability' of the bank influence parents to opt for storing their child's umbilical cord blood in a cord blood registry?
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How much you would give as a weightage for receiving a preservation certificate on sucessful storage of their child's umbilical cord blood?
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How much importance you would give for traceability & quick retrieval of the stored umbilical cord blood when needed?
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Rate the importance of protecting stored umbilical cord blood from cross contamination?
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What is the importance of having medical history of the patient at the time of transplantation (from transplant doctors' perspective)?
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Rate from transplant doctors' perspective the availability of test reports (of viability, sterility & cell count) during transplantation?
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Rate the importance of providing doctors with optimal cell dose required for transplantation?
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If you have any other factors that need to be addressed, please specify?
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