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  1. Surveys
  2. 2012
  3. October
  4. C
  5. Customer Satisfaction
0%
Exit Survey »
 
 
Thank you for your recent purchase from Connect Your Home we hope you thoroughly enjoy your purchase. We would like to ask you to take a few moments to rate your customer experience and provide us with feedback on how we are doing or what we could do better.Your survey responses will be strictly confidential and will only be used to guide us in acheiving the highest customer satisfaction possible. Thank you very much for your time.
 
 
Please rate the following characteristics of your experience with our representatives on a scale of 1 to 5, with 1 being very poor and 5 being excellent.
Very Poor Poor Fair Good Great N/A
Knowledge of Product
Courteousness
Willingness to Help
Efficiency/Quickness
Ability/Eagerness to Assist
 
 
 
What product(s) did you purchase?
 
Television
 
Home Phone
 
Internet
 
A Combination of the Above
 
 
 
Would you purchase another product through the same means?
 
 
 
If you choose "No" or 'Maybe" for the previous question will you please state the reason for your choice.
   
 
 
 
In regards to your most recent experience with Connect Your Home how would you rate the overall quality of the service you received.
 
Very Poor
 
Somewhat Unsatisfactory
 
Average
 
Very Satisfactory
 
Extraordinary
 
 
 
If you indicated that your overall service was "Poor" or "Unsatisfactory" would you please describe what happened?
   
 
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