Customer Satisfaction JHI

Dear Tenant,

We would like to thank you for giving us the opportunity to serve you. Providing excellent customer service is a top priority of JHI Properties. Your responses will assist us in evaluating the current performance and identifying areas for future improvements. Please help us serve you better by taking a couple of minutes to tell us about the service you have received so far.

Overall, I am very satisfied with the way JHI is performing its services:
A one is strongly disagree and a ten is strongly agree.

When JHI promises to do something by a certain time, they do it:

JHI keeps their records accurately:

The following questions are with regards to the customer service representative. Please indicate whether you agree or disagree with the following statements:

JHI understands your specific needs:

Do you feel safe in the working environment?

Complaints are completed adequately:

Do you have any other suggestions for improving our service?