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You are invited to participate in our survey Customer Satisfaction on MangkukTingkat.com delivery service. In this survey, approximately 300 people will be asked to complete a survey that asks questions about your experience and satisfaction with Mangkuk Tingkat.com service provider. It will take approximately minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact us by email ([email protected]/[email protected])

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
Section A: Service Quality
This section is to evaluate the experienced service quality given by MangkukTingkat.com to Mangkuk Tingkat's customer. Please read the questions carefully and choose only ONE (1) appropriate number using the 1 - 6 Likert scale.
Strongly disagree Disagree Slightly disagree Slightly agree Agree Strongly agree
The method of ordering food with Mangkuk Tingkat.com is convenient to me.
 
 
 
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree
The payment procedure is convenient to me.
 
 
 
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree
Fast feedback for order and payment confirmation.
 
 
 
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree
The food I ordered are delivered at promising time.
 
 
 
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree
By ordering food with Mangkuk Tingkat.com, it safe time and energy.
 
 
 
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree
The Mangkuk Tingkat.com food packaging is effective and convenient.
 
 
 
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree
Mangkuk Tingkat.com staff is friendly and courteous.
 
 
 
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree
I am satisfied with overall service of Mangkuk Tingkat.com.
 
 
SECTION B: Food Quality
This section is to evaluate quality of food serves by Mangkuk Tingkat.com. Please read the questions carefully and choose only ONE (1) appropriate number using the 1 – 6 Likert scale.
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree
Mangkuk Tingkat.com serves quality food.