Customer Service Survey

Dear Customer:

As the Manager of Event Support, I want to thank you for giving us the opportunity to provide support for your recent event. Please help us support you better by taking a couple of minutes to tell us about the service that you have recently received. We appreciate your business and want to make sure we meet your expectations.

Sincerely,

Lynn Stork

Event Support Manager

Wilson Commons Student Activities

What was the type of the event?

Meeting

Speaker with Presentation

Large Event (Performance/Party)

Other

Did you receive a confirmation and estimate of charges in a timely fashion?

Yes

No

Were you met by an Event Support Technician when you arrived?

Yes

No

In thinking about your recent event, was the quality of customer service you received:

Would you like to add any comments related to the customer service you received? (Please include feedback on the technician that serviced your event.)

Were you satisfied with the overall service provided by Event Support for your event?

Yes

No

Do you have any comments regarding the equipment that was used to service your event?

Are there any other comments you would like to make regarding the support of your recent event?

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration when providing products and services in the future.

If you have any comments or concerns about this survey or the support your received for your recent event, please feel free to contact Lynn Stork at 585.275.2333.