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2011
March
D
Do you trust bankers?
Do you trust bankers?
Dear mate! I'm doing my research project on financial systems. I'll appreciate if you spent a bit of your time answering few simple questions below on How deeply you believe bankers?
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Please write name of bank you usually use or name of bank you used last time.
Please tick one or few services you used to save money during past year
Current account/cash withdrawal
Saving account
Investing
Pension program
Other
Please tick one or few services you used to lend money from bank during last year
Credit card
Mortgage
Loan for car
Loan for education
Current loan
Other
If you had spare money what sum would you put on your saving account?
£ 0-100
£ 101-500
£ 501-1000
more than £ 1000
What interest rate do you consider to be fair
from 0% and less than 2%
from 2% and less than 4%
from 4% and less than 6%
from 6% and less than 8%
Have you been satisfied with customer service in your last bank?
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
What service modern banks should provide more extensively if you can choose one?
Lower interest rate on loan to you by taking money from other people against unfair rate
Higher interest rate on your savings by more dangerous playing on financial market
More security for your savings while promising unfairly low rate for savings
Totally not strict rules for credit against very high interest rate
Other
If you choose one the most important feature on bank, what should it be?
Working on weekends and bank holidays
Working at earlier and later times a day
Having appointment instead of queueing customers
What type of bank office location is more important for you?
Close to accommodation
Close to office/college
Close to financial city center
Close to shopping center
Other
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