End of Probation Review questionnaire

What price point do current Alex Perry frames start at?

$249

$99

$199

$149

List 2 advantages of a Fineform frame

How will a customer benefit from a $249 frame as opposed to a $199/$149 frame?

$249 frames are all made of Titanium, therefore they are much stronger

There is no "real" difference between the $199 and $249 range

The $249 range has a wide selection of designers

The $249 range has flexible hinges, which make them more durable

None of the above

All of the above

Tom is 23 years old and he is currently with the Health Fund Medibank. He has expressed an interest in Ultraclear and Polarised lenses. What discount is he entitled to with his Health Fund?

What is the minimum price point for sunglass frames?

What is the minimum price point for all in store offers?

Which of the following is a lifestyle question when frame styling a customer?

What do you normally use your glasses for?

Do you play any sports?

Do you drive?

What kind of work do you generally do?

All of the above

None of the above

How soon must a customer be approached upon entering the store?

In Maze, what is our target for customer response rate?

Which of the following will NOT be part of the spectacle fitting process?

A vision check

Frame fitting check

Length to bend check

Informing of guarantees and care information

Informing the customer of how soon they can expect their vision to deteriorate

None of the above

All of the above