This free survey is powered by
  1. Surveys
  2. 2017
  3. February
  4. F
  5. factors influencing banks
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Exit Survey
 
 
 

Thank you for giving us your valuable time and participation in this survey, we would like to inform you that your responses will be anonymous and strictly confidential, plus the data from this research will be reported only in the aggregate.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. It will be appreciated if you read the following introduction and instruction that gives you a short description of this survey.

This survey has been distributed for academic purpose, the collected information will be used to understand the factors that are influencing the performance of the bank plus it will help to develop methods to overcome the weaknesses if they exist. It will take approximately (10-20) minutes to finish this survey. 
If you have questions at any time about the survey or the procedures, you may contact Amal Mohammed by email address specified below.

[email protected] 

Once again thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Where does the strengths of your bank lie in ?
 
Asset
 
Management
 
Employees
 
Other
 
 
 
 
What are the strengths of your bank in marketing?
 
Awareness
 
Strong reach
 
Efficient website
 
Other
 
 
 
How do you evaluate the followings variables :
Very Low Not bad Average Very good Perfect
Management decisions
Employees performance
Quality service
Innovative products
Strategies followed to improve the performance of the bank
the flexibility of the system in responding to the problems and solving them
 
 
 
What is the competitive advantage of your bank?
   
 
 
 
How do you evaluate the satisfaction of the customer toward bank's service? 
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
 
 
 
What unique benefit(s) does your bank provide the customer to keep them loyal?
   
 
 
 
Do your bank has location/geographic advantages over the competitors? How?
   
 
 
 
Are there areas where your bank has lack competitive strength?
   
 
 
 
Are there any training sessions for improving the performance of the employees?