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Financial Architects Survey

COMMUNICATION EVALUATION SURVEY FOR FINANCIAL ARCHITECTS
0%
Exit Survey
 
 
Instructions
Please click your responses on the survey form. Please answer all questions since each is important for possibly improving the operation of your organization. If there are any questions that do not apply to you, leave them blank. If there are questions that you do not understand, please ask us about them by contacting Erin-Kate via telephone at 917-860-4414 or by email [email protected]. We appreciate your patience for this important survey.
PLEASE MARK ONLY ONE RESPONSE TO EACH QUESTION
 
 
 
RECEIVING INFORMATION FROM OTHERS

You can receive information about various topics in your organization. For each topic listed below, click the response that best indicates: (1) the amount of information you are receiving on that topic and (2) the amount of information you need to receive on that topic, that is, the amount you have to have in order to do your job.

1 = Very Little
2 = Little
3 = Some
4 = Great
5 = Very Great
 
 
 
This is the amount of information I receive nowThis is the amount of information I NEED to receive
Very Little Very Great
Very Little Very Great
1 = Very Little2 = Little3 = Some4 = Great5 = Very Great1 = Very Little2 = Little3 = Some4 = Great5 = Very Great
How well I am doing in my job.
My job duties.
Organizational policies.
Pay and benefits.
How technological changes affect my job.
Mistakes and failures of my organization.
How I am being judged.
How my job-related problems are being handled.
How organization decisions are made that affect my job.
Promotion and advancement opportunities in my organization.
Important new product, service or program developments in my organization.
How my job relates to the total operation of my organization.
Specific problems faced by management.
 
 
 
SENDING INFORMATION TO OTHERS

In addition to receiving information, there are many topics on which you can send information to others. For each topic listed below, click the response that best indicates: (1) the amount of information you are sending on that topic and (2) the amount of information you need to send on that topic in order to do your job.

1 = Very Little
2 = Little
3 = Some
4 = Great
5 = Very Great
 
 
 
This is the amount of information I send nowThis is the amount of information I NEED to send
Very Little Very Great
Very Little Very Great
1 = Very Little2 = Little3 = Some4 = Great5 = Very Great1 = Very Little2 = Little3 = Some4 = Great5 = Very Great
Reporting what I am doing in my job.
Reporting what I think my job requires me to do.
Reporting job-related problems.
Complaining about my job and/or working conditions.
Requesting information necessary to do my job.
Evaluating the performance of my immediate supervisor.
Asking for clearer work instruction.
 
 
 
FOLLOW-UP ON INFORMATION SENT

Indicate the amount of action or follow-up that is and needs to be taken on information you send to the following:

1 = Very Little
2 = Little
3 = Some
4 = Great
5 = Very Great
 
 
 
This is the amount of follow-up nowThis is the amount of follow-up needed
Very Little Very Great
Very Little Very Great
1 = Very Little2 = Little3 = Some4 = Great5 = Very Great1 = Very Little2 = Little3 = Some4 = Great5 = Very Great
Subordinates
Co-workers
Immediate supervisor
Middle Management
Top Management
 
 
 
SOURCES OF INFORMATION

You not only receive various kinds of information, but can receive such information from various sources within the organization. For each source listed below, click the response that best indicates: (1) the amount of information you are receiving from that source and (2) the amount of information you need to receive from that source in order to do your job.
 
 
 
This is the amount of information I receive nowThis is the amount of information I NEED to receive
Very Little Very Great
Very Little Very Great
1 = Very Little2 = Little3 = Some4 = Great5 = Very Great1 = Very Little2 = Little3 = Some4 = Great5 = Very Great
Subordinates (if applicable)
Co-workers in my own unit or department
Individuals in other units or departments in my organization
Immediate supervisor
Department meetings
Middle Management
Formal management presentations
Top management
The "grapevine"
 
 
TIMELINESS OF INFORMATION RECEIVED FROM KEY SOURCES

Indicate the extent to which information from the following sources is usually timely (you get information when you need it -- not too early, not too late).

1 = Very Little
2 = Little
3 = Some
4 = Great
5 = Very Great
1 = Very Little 2 = Little 3 = Some 4 = Great 5 = Very Great
Subordinates (if applicable)
Co-workers
Immediate supervisor
Middle Management
Top Management
"Grapevine"
 
 
ORGANIZATIONAL COMMUNICATION RELATIONSHIPS

A variety of communicative relationships exist in organizations like your own. Employees exchange messages regularly with supervisors, subordinates, co-workers, etc. Considering your relationships with others in your organization, please click the response which best describes the relationship in question.

1 = Very Little
2 = Little
3 = Some
4 = Great
5 = Very Great
1 = Very Little 2 = Little 3 = Some 4 = Great 5 = Very Great
I trust my co-workers.
My co-workers get along with each other.
My relationship with my co-workers is satisfying.
I trust my immediate supervisor.
My immediate supervisor listens to me.
I am free to disagree with my immediate supervisor.
I can tell my immediate supervisor when things are going wrong.
My immediate supervisor praises me for a good job.
My immediate supervisor is friendly with his/her subordinates.
My immediate supervisor understands my job needs.
1 = Very Little 2 = Little 3 = Some 4 = Great 5 = Very Great
My relationship with my immediate supervisor is satisfying.
I trust top management.
Top management is sincere in their efforts to communicate with employees.
My relationship with top management is satisfying.
My organization encourages difference of opinion.
I have a say in decisions that affect my job.
I influence operations in my unit or department.
I have a part in accomplishing my organization's goals.
 
 
ORGANIZATIONAL OUTCOMES

One of the most important "outcomes" of working in an organization is the satisfaction one receives or fails to receive through working there. Such "satisfaction" can relate to the job, one's co-workers, supervisor, or the organization as a whole. Please click the response which best indicates the extent to which you are satisfied with:

1 = Very Little
2 = Little
3 = Some
4 = Great
5 = Very Great
1 = Very Little 2 = Little 3 = Some 4 = Great 5 = Very Great
My job
My pay
My progress in my organization up to this point in time
My chances for getting ahead in my organization
My opportunity to "make a difference" -- to contribute to the overall success of my organization
My organization's system for recognizing and rewarding outstanding performance
My organization's concern for its members' welfare
My organization's overall communicative efforts
Working in my organization
My organization, as compared to other such organizations
My organization's overall efficiency of operation
The overall quality of my organization's product or service
My organization's achievement of its goals and objectives
 
 
 
CHANNELS OF COMMUNICATION

The following questions list a variety of channels through which information is transmitted to employees. Please click the response which best indicates: (1) the amount of information you are receiving through that channel and (2) the amount of information you need to receive through that channel.
 
 
 
This is the amount of information I receive nowThis is the amount of information I need to receive
Very Little Very Great
Very Little Very Great
1 = Very Little2 = Little3 = Some4 = Great5 = Very Great1 = Very Little2 = Little3 = Some4 = Great5 = Very Great
Face-to-face contact between two people
Face-to-face contact among more than two people
Telephone
Written (memos, letters)
Bulletin Boards
Internal Publications
Internal Audio-Visual Media (Videotape, Films, Slides)
Digital Media (email, text, website)
 
 
 
BACKGROUND INFORMATION

This section is for statistical purposes only and will be used to study how different groups of people view your organization. We do not want your name, but would appreciate the following information.
 
 
 
How do you receive most of your income from this organization?
 
Salaried
 
Hourly
 
Piece work
 
Commission
 
Other
 
 
 
What is your sex?
 
Male
 
Female
 
 
 
Do you work:
 
Fulltime
 
Parttime
 
Temporary Fulltime
 
Temporary Parttime
 
 
 
How long have you worked in this organization?
 
Less than 1 year
 
1 to 5 years
 
6 to 10 years
 
11 to 15 years
 
More than 15 years
 
 
 
How long have you held your present position?
 
Less than 1 year
 
1 to 5 years
 
6 to 10 years
 
11 to 15 years
 
More than 15 years
 
 
 
What is your position in this organization?
 
I don't supervise anybody
 
Junior Agent
 
Senior Agent
 
Sales Manager
 
Top management
 
Other (Please specify)
 
 
 
 
What was the last level you completed in school?
 
Less than high school graduate
 
High School graduate
 
Some college or technical school
 
Completed college or technical school
 
Graduate work
 
 
 
What is your age?
 
Under 20 years of age
 
21 to 30 years of age
 
31 to 40 years of age
 
41 to 50 years of age
 
Over 50 years of age
 
 
 
How much training to improve your communicative skills have you had?
 
No training at all
 
Little training (attended 1 seminar, workshop, training activity, or course)
 
Some training (attended a few seminars, workshops, training activities, or courses)
 
Extensive training (attended a great number of seminars, workshops, training activities, or courses)
 
 
 
How much money did you receive from this organization last year?
 
Less than $10,000
 
$10,000 to $19,999
 
$20,000 to $29,999
 
$30,000 to $49,999
 
Over $50,000
 
 
 
During the past ten years, in how many organizations have you been employed?
 
No other organizations
 
One other organization
 
Two other organizations
 
Three other organizations
 
More than three others
 
 
 
Are you presently looking for a job in a different organization?
 
Yes
 
No
 
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